Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels they belong.

We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth, elevating how we work, serve, and lead in the industry.

In this seasonal role as a Client Service Professional / Receptionist you will inspire people to make confident, informed decisions about their lives, careers, and money. You will build client relationships that grow stronger each year and focus on wow‑ing clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule client appointments as requested
• Ensure all client needs have been met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer‑service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

H&R Block invests in our people by committing to their total well‑being. Benefit offerings help associates plan for unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements)

At H&R Block we remain committed to building a connected culture in which trust, care, and connection guide our interactions. We create an environment where everyone feels safe to bring their authentic self to work and belongs as part of a larger team.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.