Teller, Customer Service​/HelpDesk

Teller

Welcome to the Teller role at First Community Bank Utah. Join our Layton Hills Branch located at 1601 N Hill Field Rd in Layton, UT. The teller is the frontline of the bank, playing a fundamental role in achieving customer satisfaction through day‑to‑day branch processes.

Prior cash handling experience and excellent customer service skills are preferred. The teller is comfortable making dozens of transactions daily and communicating with a variety of customers.

• Conduct customer financial transactions within time limits and established guidelines (deposits, withdrawals, check cashing, loan payments, sales of official checks & money orders, and other duties as assigned).
• Balance accurately and maintain cash limits of the drawer daily.
• Take an active role in branch programs by greeting all customers, learning their names, and meeting their banking needs by introducing new products and services (credit cards, savings bonds, etc.).
• Go the "extra mile" to build trust relationships, customer loyalty and satisfaction.
• Comply with regulatory requirements.
• Manage risk in every transaction and detect fraudulent transactions to prevent loss.
• Resolve customer issues and provide relevant assistance.
• Maintain regular and predictable attendance.

• High School Diploma or GED.
• Prior cash handling experience.

• Full Time:
  Monday – Friday, 8:00 am – 5:00 pm.

• Excellent communication and time‑management skills.
• Customer satisfaction – courtesy, tact and diplomacy are essential.
• Basic PC knowledge.
• Attention to detail and mathematical skills.

The employee will work primarily in an office environment. The noise level is usually moderate.

Required to sit, use hands in repetitive motions, talk or hear. Occasionally required to stand, walk, lift or reach with hands and arms. May need to stand for extended periods and interact face‑to‑face. Must operate routine office equipment (computer, telephone, copier, calculator). Must reliably attend work and occasionally travel off‑site. Must be able to climb/descend stairs. Must lift/release up to 20 pounds.

Requires close visual acuity for computer work and detailed inspection. Reasonable accommodations available for disabilities.

Starting salary depends on experience and location. We offer an extensive benefits package that includes medical, dental, vision, life insurance, health savings account option, Employee Assistance Program (EAP), health rewards program, 401(k) and profit‑sharing plans, disability benefits, education & training benefits, and discounts on banking products. We also offer a generous Paid Time Off plan with paid holidays. PTO accruals begin at 0.0745 hours per hour worked for part‑time employees, up to a maximum of 240 hours per year for certain full‑time employees.

Most full‑time employees receive 6 paid holidays; part‑time employees receive pro‑rated holidays. Employees in Utah and Nevada may be eligible for state‑recognized holiday pay. For more details, visit our website.

We are an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No recruiters or unsolicited agency referrals please.