Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T2739

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant)

Starting Hourly Rate: $15.00 USD per hour

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness.

Responsibilities:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem-solving and decision-making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings, and services

A typical day will most likely include the following responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you are completing your daily tasks
• Engage with guests in a welcoming way to help solve their specific needs
• Make the guest aware of current promos, store activities, and events
• Be knowledgeable about the tools, products, and services available in the total store
• Thank guests and let them know we’re happy they chose to shop at Target
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
• Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy
• Understand and show guests how to use the features and offerings within the Target App including Wallet
• Be familiar with Order Pick-Up, Drive Up, and online ordering, and know how to direct the guest to enroll, activate, and use these features
• Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures
• Maintain a clean, clutter-free work area by gathering unpurchased items, baskets, and hangers for removal
• Stock supplies during store open hours while being available for the guest
• Demonstrate a culture of ethical conduct, safety, and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• Support guest services such as order pick-up, Drive-up Orders, DU Returns, and maintain a compliance culture while executing those duties

What we are looking for:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
• You thrive in a fast-moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem-solving are key to success
• You are open to working a flexible work schedule with varying hours, days, or shifts

Skills you should have:

• Communicating effectively, including using positive language and attentive to guests' needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while prioritizing tasks
• Willing to educate guests and engage around products and services
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established time frames

Benefits and accommodations:

Find competitive benefits from financial and education to well-being and beyond at

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities.