Homewood Suites Lawton - Front Desk Supervisor

Overview

Join Our Team as a Front Desk Supervisor. As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about.

If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

• Guest Experience Pro:
  Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro:
  Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist:
  Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver:
  Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Conveniently located off I-44, our hotel is within a short distance of the Central Mall, Great Plains Technology Center and the Wichita Mountains Wildlife Refuge. Guests can relax inside the beautifully decorated suites, fitted with the pleasures of home. Only 4 miles from the Fort Sill Army Base, we re the ideal option if they re visiting a service member or attending a base graduation.

Whenever travelers stay, they re guaranteed a comfortable sleeping space, living area and fully equipped kitchen. Guests can work out in the fitness center, host a meeting in an event space, or enjoy a relaxing swim. The outdoor pool is open seasonally from Memorial Day weekend to Labor Day weekend, subject to change. With a complimentary hot full breakfast each day and our evening social offered Monday through Thursday, Homewood Suites by Hilton® Lawton, OK promises a home away from home.