Account Manager

Overview

Sage is seeking a motivated, customer-focused professional to manage and grow existing client relationships for our Sage HRMS product. In this role, you’ll be responsible for meeting and exceeding sales goals by driving renewals, expanding account usage through add-on sales and upgrades, and supporting customer transitions to Sage cloud solutions—all while delivering an exceptional customer experience.

• As an Account Manager, you will use a consultative, value-driven approach to strengthen product adoption, increase utilization, and identify opportunities for renewals, cross-selling, and connected services. You’ll also bring a customer-success mindset to every interaction, helping guide customers through key renewal touchpoints. This includes monitoring customer and partner performance and collaborating across the organization to ensure a smooth, seamless experience.
• Revenue Generation - Meet or exceed 100% of the assigned individual revenue targets
• Pipeline Management - Utilize customer relationship management tools to track and maintain accurate records of all activities, target close dates, sales potential, and close probabilities.
• Professional Selling Environment - Achieve established revenue, productivity goals, training, and performance objectives in a professional inside sales environment.
• Relationship Building – Build and cultivate relationships with channel partners and customers to increase renewal rates and customer satisfaction.

• 100% paid premiums for health, dental, and vision coverage.
• RRSP contribution match (100% up to 4%).
• 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
• 5 days paid yearly to volunteer (through Sage Foundation).
• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
• Sage Wellness Rewards Program (annual fitness reimbursement).
• Library of on-demand career development options and ongoing training offerings.