ASM Family Discounts

Full-Time ASM - Employee & Family Discounts at Shoe Carnival summary:

Retail assistant store manager role responsible for daily store operations, keyholder duties (opening/closing), customer service leadership, staff training, visual merchandising, cash handling, and loss prevention. Requires strong communication and supervisory skills, at least 2 years retail/customer service experience, flexibility for nights/weekends, and ability to lift up to 25 lbs. Provides hands-on leadership training and experience toward future retail management roles.

Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this part-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You'll Do:

• Open and close the store as a key holder

• Support the General Manager in reaching sales goals

• Lead customer service efforts and resolve issues professionally

• Train and guide associates on processes and standards

• Delegate daily tasks and coordinate breaks

• Assist with visual merchandising and store presentation

• Perform register overrides, safe/till counts, and cash reconciliation

• Follow and promote loss prevention procedures

What We’re Looking For:

• Strong communication and leadership skills

• Great customer service and a positive attitude

• At least 2 years of retail or customer service experience

• Previous supervisory experience is a plus

• Must be able to complete Key Carrier Certification within 60 days

• Flexible availability, including nights, weekends, and holidays

• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs

• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment

• Great experience for future retail managers

• Hands-on leadership training

Ready to take the next step in your retail career? Apply today!

Keywords:

assistant store manager, retail management, key holder, customer service, visual merchandising, cash handling, loss prevention, staff training, retail leadership