Retail Shortage Control - Part Time

Retail Shortage Control - Part Time

Shortage Control Associate (SCA) at Burlington Stores, Inc. delivers exceptional customer service while maintaining a secure shopping environment. By exhibiting a confident presence and knowledge of theft trends, the SCA reduces opportunities for theft, shoplifting, and other dishonest activities at store entrances, exits, and high‑risk areas.

• Maintain a professional appearance while wearing the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Monitor the entrance for the entire duration of each shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
• Identify and report theft incidents and suspicious subjects to the Manager on Duty.
• Provide support in training associates on shortage reduction programs and processes.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Communicate information about theft prevention during store rallies and collaborate with the Manager on Duty.

• 1+ years of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations.
• Ability to stand and walk for extended periods of time and to visually monitor the store environment.
• Strong communication skills with customers and co‑workers.
• Ability to maintain confidentiality.
• Ability to analyze business trends and exhibit a positive demeanor, strong posture, and energetic greeting.
• Strong leadership skills that support fostering productive business relationships.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision‑making.

• Competitive wage of $13.00 per hour.
• Flexible hours; part‑time associates may work nights, weekends, and holidays.
• Associate discount.
• Eligibility for Burlington’s benefits package, including medical coverage and a 401(k) plan, based on hours worked.
• Up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

• Part‑time;
  Regular part‑time position.
• Location:
  
  01718 – Lawrenceville (860 Duluth Hwy, ZIP 30043).
• Posting Number: P1‑1961181‑2.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.