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IT Support Technical Support HelpDesk/Support Systems Administrator

Onsite Level 1 IT Support Specialist

Job in Lawrenceville, Gwinnett County, Georgia, 30243, USA
Listing for: SuperHero Fire Protection,LLC.
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A technical support company is seeking a Level One Technical Support Specialist to be the first point of contact for customer issues. Responsibilities include troubleshooting IT problems and guiding customers toward resolutions, ensuring high customer satisfaction. Ideal candidates will have strong problem-solving skills, an understanding of IT support systems like Office 365, and excellent communication abilities. This full-time role requires onsite presence and may involve some travel.
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