Endpoint Administrator

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well‑being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work‑life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260‑acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let’s make a positive impact and empower the next generation of leaders.

Job Title:

Endpoint Administrator |

Location:

Georgia Gwinnett College | Regular/Temporary:
Regular | Full/Part Time:
Full‑Time | Job

The Endpoint Administrator assists with the administration of the college's supported endpoint management and configuration tools, asset management, software provisioning, patch management, endpoint security, and related utilities. The Endpoint Administrator is expected to ensure procedures and practices are aligned with the University System of Georgia (USG) Information Technology (IT) handbook. The position may generate data and reports that support monitoring, compliance, and continuous improvement efforts.

The position requires strong technical knowledge and outstanding attention to detail. The Endpoint Administrator stays current on endpoint management and security best practices and collaborates with all parts of the IT organization to reduce the total cost of ownership, improve service, and enhance endpoint security.

• Create workflow task sequences for hardware and software deployment. Identify opportunities for automation and systems integration.
• Package and deploy software applications to streamline the deployment process and maintain a standardized environment.
• Manage device and software inventories using asset management tools in coordination with IT staff.
• Create and maintain comprehensive documentation for processes and procedures and technical tools/solutions.
• Act as backup for the lead endpoint administrator.
• Recommend hardware and device standards.
• Provide Tier 3 support for escalated complex endpoint issues, participate actively in incident resolution, and conduct root cause analysis.
• Maintain working knowledge of the University System of Georgia (USG) Information Technology (IT) handbook and all relevant policies, regulations, and laws as they relate to endpoint management and security.
• Other duties as assigned.

• 4 Year / Bachelor's Degree
• Three or more years of relevant experience, experience may be considered in lieu of education.