Program Analyst III IBM Maximo Business Unit Administrator

Job Description

This position will administer and maintain the IBM Maximo Application Suite system, ensuring optimal performance and reliability. This position will provide support for Maximo users, addressing and resolving system-related issues promptly. Incumbent will assist with system upgrades, patches, and enhancements to keep the system current and functional. The ideal candidate will have excellent communication skills and the ability to collaborate with consultants and subject matter experts across internal and external teams and interdependent groups within the organization in areas related to system security, administration, and other enterprise‑wide initiatives that could impact the Maximo solution.

• Develop and maintain comprehensive system documentation and procedures
• Perform data imports, exports, configure and customize the system as required
• Collaborate with Department of ITS and business teams to understand requirements and implement effective solutions
• Monitor system performance, optimize configurations for efficiency, and troubleshoot technical issues as well as system utilization, changes, and performance
• Maintain disaster recovery/business continuity plans related to the Maximo Asset Management System
• Maintain electronic workflow processes within the systems that mirror the current organization business processes
• Create training documents and deliver training sessions for Super Users and End Users
• Maintain user and labor records in system including assignment of security settings, purchase approval levels, and any other key internal controls
• Perform records maintenance such as Labor, Crafts, Locations, Assets, Systems, and Item Masters
• Write queries in SQL Server Management Studio

• This job is eligible for a hybrid telework schedule after an initial probationary period and individual approval.

The grade for this position is C44(1). Salary will be dependent on education and experience.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

• Bachelor's Degree in Business Administration, Computer Science, Management Information Systems, or a closely related field.
• Five years of professional auditing or analyst experience, including three (3) years of project management experience. Experience working with IBM Maximo as an Administrator preferred
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
• Valid Driver’s License

• Maximo Configuration and Customization, including but not limited to workflow automation, security groups, Cron Task, Escalations, and e‑mail listeners
• Proficiency in Maximo Administration including Web Sphere app server
• IBM Maximo Application Suite (MAS8), including installation processes
• Maximo Integration with external systems/interfaces
• Cloud technologies such as IBM Cloud, Azure, GCP, and AWS
• SSO, LDAP, and SAML configurations
• Proficiency in databases such as IBM DB2, MySQL, and Oracle
• Crystal Reports
• SQL Server Management Studio

• Maximo Configuration Migration using Migration Manager
• Red Hat operating systems
• Maintaining any enterprise‑level system
• Managing and supporting BIRT reporting with Maximo
• TRM Rules Manager
• Customer‑facing interaction and support, to include providing architectural solutions based on expectations
• Project management
• Proposal writing

Gwinnett County is an Equal Opportunity Employer. We prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.