Student Assistant - Classroom Technology

Job Title: Student Assistant - Classroom Technology
Location: Georgia Gwinnett College
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job : 288063

Since its founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience for its students. GGC believes that student success is the institution's success, and it is committed to creating a culture that supports students throughout their academic journey. As a member of faculty or staff, you become part of a passionate community of educators and professionals who work toward empowering students to reach their full potential.

GGC also values employee well‑being and professional growth, offering a comprehensive benefits package, competitive compensation, health and wellness programs, professional development opportunities, and work‑life balance initiatives. The campus is located in Gwinnett County, on a modern 260‑acre site 30 miles north of Atlanta, surrounded by vibrant community amenities.

The Student Assistant – Classroom Technology provides level 1 support for classroom and conference room audio‑visual hardware and software, as well as for digital signage. Responsibilities include preventative maintenance, incident response, equipment inventory management, minor installation or repair, and participation in audio‑visual upgrade projects.

• Respond to incidents and service requests to support hardware (primarily audio‑visual) and software in spaces across campus.
• Conduct regular preventative maintenance checks of classrooms, conference rooms, and digital signage.
• Assist with organization and maintenance of equipment inventory.
• Install or repair equipment as needed.
• Support audio‑visual upgrade projects.
• Collaborate with full‑time Information Technology staff to troubleshoot and document technology issues.
• Participate in professional development activities designed to improve technological and professional skills such as communication, customer service, and time management.

• Must be enrolled for a minimum of 6 credit hours at Georgia Gwinnett College.
• Must maintain good academic standing throughout employment.
• Must maintain good conduct standing with the Office of Student Integrity throughout employment.
• Demonstrated ability to communicate clearly and concisely in written and verbal situations.
• Familiarity with Microsoft Office applications (Word, PowerPoint, Excel).
• Familiarity with web‑conferencing technologies such as Zoom and Microsoft Teams.
• Ability to lift up to 25 lb.
• Ability to assist with moving equipment.
• Demonstrated time‑management skills.
• Demonstrated customer‑service skills.
  
  Demonstrated problem‑solving skills.

The University System of Georgia (USG) comprises 26 higher‑education institutions and a System Office. USG’s core values are Integrity, Excellence, Accountability, and Respect. These values serve as a foundation for all activities; each USG community member is responsible for demonstrating and upholding them. For further detail, see USG Board Policy 8.2.18.1.2.

Hiring is contingent upon eligibility to work in the United States. Proof of eligibility must be provided upon acceptance. Offers are contingent upon completion of a background investigation that includes a criminal history check. Employment eligibility is determined at GGC’s sole discretion and may include credential and employment history verification and, if applicable, a credit check. Applicants may be subject to a pre‑employment drug test.

Georgia Gwinnett College is an equal‑employment, equal‑access, and equal‑opportunity employer. The college recruits, hires, trains, and promotes individuals without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status in accordance with applicable state and federal laws.

Review of applications will continue until the position is filled. Candidates who are not selected for an interview may not receive a reply. Georgia is an open records state.