Behavioral Health Case Manager - Clayton Center​/Battle Creek - Jonesboro, GA.

Behavioral Health Case Manager

Job Title: Behavioral Health Case Manager

Job Code: HCP
120/Social Worker, Non-Licensed 1

Shift: Monday - Friday, 8:00am - 5:00pm, with flexibility to offer evening appointments, as needed

Job

Hours:

40 hours/week; 8 hours/day, M-F; availability for evening hours is required

Base

Location:

Community based/Hybrid/Remote

Division/Department/Program: Clayton Center - Battle Creek / Battle Creek, Adults

Clayton Center proudly provides outpatient treatment to children, adolescents, and adults. We promote overall health and quality of life for individuals, youth and families through evidence‑based therapies and medication management to reduce the impact of mental illness, behavioral challenges, and substance use.

The Behavioral Health Case Manager provides environmental support and care coordination that are essential to assist individuals with SPMI diagnoses in improving functioning, gaining access to necessary services, and creating a recovery‑focused environment as identified in the Individual Recovery Plan (IRP). The focus of interventions includes assisting the individual with developing natural supports to promote community integration; identifying service needs; referring and linking to services and resources identified through the service planning process;

coordinating services identified on the IRP to maximize service integration and minimize service gaps; and ensuring continued adequacy of the IRP to meet ongoing and changing needs.

• Engages individuals, family and/or support system(s) to assess level of functioning, current strengths, needs, abilities, and preferences, and secure information relative to program requirements for receiving services and recommending appropriate level of care.
• Engages individuals in a recovery‑based partnership and assists them with developing a community‑based support network to facilitate community integration and maintain housing stability.
• Coordinates care activities and assists the individual as they move between and among services and supports.
• Assists the individual with referral and linkage to services and resources identified on the IRP, including housing, social support, family/natural supports, entitlements (SSI/SSDI, Food Stamps, VA), income, transportation, etc.
• Visits the individual in the community to jointly review progress made toward achievement of IRP goals and to seek input regarding level of satisfaction with treatment and any recommendations for change.
• Participates in monthly treatment team meetings to assist in the development of IRP/treatment plans with appropriate therapeutic interventions, notify professionals of any unusual observations or incidents, progress, and follow up.
• Enters accurate and complete documentation (within 24 hours) to meet agency and state standards and provide effective service delivery across a broad range of services.
• Provides individual skills training as indicated in the client’s treatment plan, including but not limited to independent living skills, coping skills, interview skills, symptom management skills, anger management skills, assertiveness skills, advocacy skills, hygiene skills, and many other daily living skills.
• Recognizes the need for crisis intervention and works with licensed professionals to assess higher need of care; notifies security, supervisor, and/or professional staff of escalated situations.
• Communicates and works closely with family members to support individuals in crisis; may assist with coordination of transportation, completion of all required documentation and referrals for admission to the CSUs and local hospitals.
• Assists with hospital discharge planning as needed.
• Maintains updated list of community resources.
• Provides strength‑based interventions and develops skills that are directly associated with the client’s individual target behavior and related back to their treatment plan.
• Maintains authorizations for billing and notifies clinicians when authorizations are needed.
• Maintains accurate mileage log and entries to daily timesheet.
• Other related duties as assigned.

Bachelor’s degree in a related field from an…