Patient Services Manager

Position Title: PATIENT SERVICES MANAGER

Pay Grade: 14

Reports To: SR DIRECTOR

Salary: 70 - 85K

Company: Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The Mindful Choices platform supports healthful eating and behavioral change in food consumption. Morrison aligns with the Hospital Healthy Food Initiative, positively impacting millions of patients and hospital meals annually.

Morrison Healthcare is a division of Compass Group and employs thousands of professionals in dietetics, food service, and leadership.

You will have the opportunity to lead with purpose as a Patient Services Manager. This position is eligible for an Employee Referral Bonus. For details, refer to the job posting in People Hub and the referral policy via email.

Patient Services Manager (PSM) located in Lawrenceville, GA. Lead and elevate the Patient Services Team in a fast-paced acute care environment. Ensure patient satisfaction, mentor teams, and align nutrition services with clinical standards and patient needs.

• Lead and execute patient food service programs based on medical direction, patient populations, and operational goals
• Recruit, train, coach, and develop a high-performing Patient Services team
• Ensure compliance with prescribed diets and modified nutrition plans while honoring patient preferences
• Drive patient satisfaction initiatives and support achievement of service excellence benchmarks
• Maintain compliance with all regulatory standards (federal, state, accrediting bodies), including HIPAA and patient rights policies
• Participate in and lead patient satisfaction efforts, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs

• Associate degree plus 1+ year of food service or related experience OR Bachelor’s degree in food service management, nutrition, or a related field
• Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) preferred
• 1+ year of food service management experience, ideally in an acute care or healthcare setting
• Serv Safe certification preferred
• Strong working knowledge of Microsoft Office, electronic medical records (EMR), and diet office systems

You’ll join a mission-driven organization that values patient-centered care, professional growth, and operational excellence—with the support, resources, and leadership backing to help you succeed.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, see the paid time off benefits information link in the full job posting.

Compass Group is an equal opportunity employer. We are committed to fair treatment of all Applicants and Associates based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The company reserves the right to modify or change essential functions based on business necessity. We will consider all qualified applicants, including those with a criminal history, in a manner consistent with applicable laws.

We encourage applicants with a criminal history to apply.

Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.

Req : 1498592

Morrison Healthcare

MICHAEL GREMBA

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