Performing Service Advisor

Service Advisor

Hayes CDJR of Lawrenceville is growing fast—and we’re looking for an experienced Service Advisor to join our high-performing team!

• Greet customers with a professional, prompt, and friendly attitude
• Accurately gather customer and vehicle information
• Document vehicle concerns based on customer descriptions
• Recommend maintenance and repairs based on age, mileage, and service history
• Create accurate estimates for labor and parts
• Perform walk‑around inspections on all vehicles
• Keep customers updated throughout the repair process
• Track vehicle status and ensure timely completion
• Review final invoices with customers and explain all work performed

• Proven success in customer service and sales performance
• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager
• High energy, team‑oriented, and customer‑focused
• Strong communication skills and attention to detail
• Ability to operate tablet‑based write‑up systems (Reynolds & Reynolds a plus!)
• Valid driver’s license and clean driving record
• Desire for a long‑term career with a dealership that promotes from within

• Earning potential: $80,000‑$100,000+ annually
• Competitive weekly pay plan
• Medical, Dental, Vision, and Life Insurance
• 401(k) with employer match
• Paid vacation – 1 week after 1 year, 2 weeks after 3 years, 3 weeks after 5 years
• 6 paid holidays
• Rotating Saturdays – work/life balance matters!
• Ongoing paid training and certification opportunities
• Modern, clean, and fully equipped facility
• Locally owned, family‑run dealership with strong community roots

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