Outpatient Manager; LICSW or LMHC

Outpatient Manager – Justice Resource Institute (JRI)

We are looking for an Outpatient Manager to lead our outpatient services, working with individuals of all ages and their support networks to deliver compassionate, trauma-informed care.

JRI’s Children’s Friend and Family Services division is committed to assisting families and their children who are dealing with substantial behavioral, emotional, and mental health challenges. Our mission is to ensure families can access vital services to flourish at home, in school, and within their communities.

The pay range for this position is $75,000 to $90,000 per year. This range reflects what we reasonably and in good faith expect to pay at the time of posting. Actual compensation may vary based on factors such as experience, education, licensure, and qualifications.

• Provide supervision, training, and clinical oversight to staff delivering therapeutic services to youth and families affected by trauma.
• Collaborate with the Area Director to coordinate and oversee daily program operations, developing and implementing new program initiatives.
• Manage the quality control of clinical documentation, including intake and discharge process records, through chart and utilization reviews to ensure compliance and timeliness.
• Comprehend and apply trauma‑informed practices and treatments to support parents addressing the clinical needs of the youth they serve.
• Serve as an integral member of a multidisciplinary treatment team that collaborates to identify effective strategies for guiding and supporting clients and their families.
• Establish strong liaison relationships with families and clients, as well as with other service providers and community organizations.

• We offer a $2,000 bilingual bonus to new hires who speak a second language other than English.
• Reimbursement is available for professional license registration and annual fees (e.g., LMHC, LCSW, LICSW, RN).
• Access to Blue Cross medical and Delta Dental benefits.
• Retirement benefits: 401(k) matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities (tuition reimbursement up to nearly $4,000 per year, discounted tuition rates to partner institutions, free CEUs, and training in evidence‑based practices).
• Wellness benefits: employee engagement groups, self‑care resources, and an Employee Assistance Program.
• Generous paid time off: up to 19 days for full‑time employees in the first year and more.

• Must be at least 21 years of age.
• Master’s degree in Social Work, Psychology, or Counseling from an accredited institution.
• Must hold clinical licensure (LICSW or LMHC).
• At least 3 years of clinical experience with children and adolescents; familiarity with trauma‑informed treatment models preferred.
• Prior supervisory experience in a mental health setting with the target population preferred.
• Willingness to offer a variety of interventions and treatments required by this population.
• Open to maintaining a flexible work schedule and participating in an on‑call schedule.
• Proficiency in electronic medical record software and fundamental computer skills, including the Microsoft Suite.
• Valid driver’s license required.
• Background and driving record checks will be performed.

At JRI, we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect, collaboration, and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each person’s contributions, we create an environment where people can grow, develop their skills, and make a meaningful impact in the communities we serve.

JRI is an equal‑opportunity employer.