Mobile Health Unit Medical Assistant​/Community Health Worker

Mobile Health Unit Medical Assistant / Community Health Worker

Job Category: Medical Assistant

Requisition Number: CHWMA
004352

Posted: October 16, 2025 |
Full-Time |
On-site

100 Water Street
Lawrence, MA 01841, USA

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi‑site mission‑driven non‑profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine, GLFHC has clinical sites throughout the service area and sponsors the Lawrence Family Medicine Residency program.

GLFHC is currently seeking a Mobile Health Unit Medical Assistant / Community Health Worker. The primary goal of the Health Care for the Homeless (HCH) Medical Assistant (MA) / Community Health Worker (CHW) is to assist clients in accessing medical care by providing medical triaging; insurance verification;
Social Determinants of Health (SDoH) screening and interventions; and basic medical assistant skills to support the clinical operations. As a member of the HCH team, this position will serve as a central welcoming figure for the patients. In addition, this position will help navigate patients in their health care journey, accessing some of the specialty services including HIV, Viral Hepatitis, STI screening and treatment, Medication for Opioid Use Disorder (MOUD), Overdose Education and Narcan Distribution (OEND), Syringe Services (SSP), wound care and homeless services.

A successful candidate will demonstrate good clinical knowledge and judgment as well as ability to perform technical skills appropriate to the ages and conditions of patients served through the HCH program.

• As a Certified Application Counselor (CAC), verifies insurance at each visit and assists patients with insurance issues.
• Obtains chief complaint and documents findings in patient record; ensures that results of all tests and procedures performed are available in patient record.
• Performs accurate assessment of vital signs and other pertinent data and records findings in medical record.
• Conducts outreach to locate high‑risk patients and engage them in medical care, following GLFHC policy on outreach and home visits.
• Responsible for cleaning the Mobile Health Unit after each clinic and transporting medication box and specimens to the correct place.
• Recognizes and takes immediate action in crisis situations, both patient and environmental, and demonstrates the ability to think clearly and arrive at logical conclusions.

• Certified in CPR.
• Bilingual (English/Spanish) preferred; must be fluent in both spoken and written English.
• Must have adequate keyboarding skills.
• Knowledge of harm reduction approach, substance use disorder treatment, and prevention; knowledge of local community resources and referrals.
• Knowledge of Certified Application Counselor (CAC) certification or willingness to become CAC certified within 2 months of hire.

• Graduate of a medical assistant program or evidence of education and experience working in a foreign country as LPN or RN.

GLFHC offers a great working environment, comprehensive benefits package, growth opportunities and tuition reimbursement.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.