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Manager of Operations

Job in Lawrence, Essex County, Massachusetts, 01842, USA
Listing for: Phoenix Charter Academy
Full Time position
Listed on 2026-03-15
Job specializations:
  • Education / Teaching
    Education Administration
  • Administrative/Clerical
    Administrative Management, Education Administration
Job Description & How to Apply Below

Overview

Career Opportunities with Phoenix Charter Academy

A great place to work.

Careers At Phoenix Charter Academy

Current job opportunities are posted here as they become available.

Responsibilities
  • The Manager of Operations will work closely with the Head of School, the Statewide Director of Strategic Initiatives but report directly to the Director of Operations and take ownership of all non-academic areas of school-based administration.
  • Oversee all operational functions of the school
  • Steward organization wide and school based initiatives
  • Systems Design
  • Manage systems for all operational aspects of the school (technology, keys, school calendar, staff out calendar, procurement, front office, hiring paperwork, scholar files, communication, building use and maintenance, emergencies, etc.).
  • Think strategically, anticipate problems and implement solutions around systems for all aspects of operations.
  • Relationship Management
  • Support front office personnel and day to day operations of the front office
  • Manage relationships with custodial services and facility support staff
  • Manage all neighbor relations
  • Operations
  • Ensure maintenance of accurate and current files for all invoices, receipts, deposits, HR paperwork, timesheets and other files as necessary.
  • Support the maintenance of cumulative scholar files.
  • Assist in maintaining accurate student records and validate state reporting requests
  • Manage school duties and building coverage schedules with the Director of School Culture.
  • Ensure that staff coverage is adequate daily, coordinating with all instructional and operational personnel as necessary.
  • Coordinate set-up for all state-mandated testing, with Head of School support, including MCAS, ACCESS, and STAR, including ordering and processing materials, writing coverage schedules, etc.
  • Oversee the schools nutrition program, including distribution of the distribution of breakfast, lunch, and snack each day.
  • Finance/Procurement
  • Oversee all supply ordering including instructional supplies, office supplies, food supplies and cleaning supplies. Maintain and update the supply request system daily. Anticipate materials needed for all terms in the school year and for all upcoming events and complete ordering in a timely manner.
  • Facilities
  • Manage the facility (classrooms, offices, public spaces, etc.) so that it is clean, presentable, and in working order at all times.
  • Immediately troubleshoot problems that may arise.
  • Ensure proper functioning and maintenance of the heating, electrical, plumbing, roofing, and other building systems in collaboration with Network Staff
  • Oversee and assume responsibility for security of the facility, including managing the alarm system, camera system, key distribution and tracking, and any other security issues.
  • Maintain and uphold building safety systems in case of fire, lockdown, or other emergencies.
  • Oversee tracking systems of all school property including copiers, computers, fax machines, furniture, etc.
  • Head of School Support
  • Assist the Head of School with troubleshooting, planning visits to the school, etc.
  • Complete projects as directed by the Head of School.
  • School and Staff Culture
  • Internalize the mission and make it central to all decisions and actions.
  • Create a positive, safe, and professional learning environment for all scholars.
  • Build meaningful and supportive relationships with students to facilitate academic growth and achievement
  • Acknowledge positive behavior or achievement and reward scholars.
  • Communicate with parents and other adult supporters through phone calls, email correspondence, and/or in-person meetings
  • Qualifications & Competencies
  • At least 1 year of direct scholar-serving (teaching, tutoring, academic support, etc.) experience preferred.
  • Proficiency with Microsoft Office and Google Suite.
  • Proficiency with school data systems such as but not limited to Powerschool and Kickboard.
  • Bilingual/Spanish-speaking candidates are highly encouraged to apply.
  • Communication - Conveys information effectively and efficiently using verbal, non-verbal, and written communication skills; has knowledge and flexibility to communicate across lines of difference.
  • Scholar Orientation - Works to deepen understanding of…
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