Master Technician - Lawrence MA
Listed on 2026-01-26
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Automotive
Automotive Technician, Automotive Mechanic
90-98 Winthrop Ave, Lawrence, MA 01843, USA
Job DescriptionPosted Sunday, December 14, 2025 at 5:00 AM
REPORTING TO:
Service Manager
• EMPLOYMENT CLASSIFICATION:
Non‑exempt / hourly
GENERAL
SUMMARY:
The Flat Rate Technician (Tech) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time.
The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
- A2 – Automatic Transmission/Transaxle
- A3 – Manual Drive Train & Axles
- A5 – Brakes
- A6 – Electrical/Electronic Systems
- A7 – Heating & Air Conditioning
- A8 – Engine Performance
- Take and pass all required and assigned LMS training
- Complete all required safe equipment operation training
- Become a Licensed State Vehicle Inspector (state‑specific requirement)
- Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified
- Become ASE certified based on position:
- Technician and A5
- ASE Technician:
Four of the A‑Series ASE certifications - Master Technician:
All eight A‑Series A1 thru A8
- Train, support and deliver the 5‑for‑5 process to educate our customers about their vehicle’s condition
- Attend meetings and training sessions as needed. Typically, several times per year.
- Road test vehicles as necessary after service to ensure safe and satisfactory operating conditions
- Secure and lock customer vehicles when returning vehicles to parking lot upon completion of service
- Install seat and steering wheel covers and floor mats prior to entering customers’ vehicles
- Maintain a clean work area clear of debris, cores, unused parts and stray tools and equipment
- Maintain and clean shop equipment immediately after use by removing debris, grease, chemicals, etc.
- Participate in daily and weekly shop maintenance programs as designated by Service Management
- Comply with established safety and loss prevention programs to include protective eyewear
- Maintain technical capabilities to ensure safe use of service equipment and maintain ASE certification status
- Review and authorize time worked and attendance records in DAYFORCE daily and weekly
- Comply with the provisions of VIP’s culture and service standards
- Participate actively in team meetings
- Work in…
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