Inside Sales & Office Coordinator

Eastern Garage Door is a growing garage door sales and service company serving residential and commercial customers. We pride ourselves on reliable service, quality products, and strong customer relationships. We are seeking a motivated and organized Inside Sales & Office Coordinator to support daily operations and deliver excellent customer service.

The Inside Sales & Office Coordinator plays a key role in supporting the General Manager & Sales while serving as the first point of contact for customers. This position combines inside sales, administrative coordination, scheduling, and front office responsibilities. The ideal candidate is organized, customer-focused, detail-oriented, and comfortable multitasking in a fast-paced environment.

• Answer inbound calls from homeowners and business customers
• Schedule service calls and installations
• Prepare and follow up on quotes for garage doors, openers, and repairs
• Assist walk-in customers with product selection and inquiries
• Take payments and process transactions accurately

• Assist the General Manager with ordering materials and products
• Coordinate scheduling of technicians and installations
• Maintain job files and ensure accurate documentation
• Communicate with suppliers regarding orders and availability

• Greet customers and visitors professionally
• File and maintain organized records
• Manage incoming and outgoing correspondence
• Support general office operations as needed

• Previous inside sales, customer service, or administrative experience (preferred)
• Strong communication and interpersonal skills
• Highly organized with strong attention to detail
• Comfortable using computers and office software
• Ability to multitask and prioritize in a busy environment
• Professional, dependable, and team-oriented

Experience in construction, home services, or garage door industry is a plus but not required.

• Salary position (based on experience)
• 2 Weeks PTO + 5 Sick Days(Accrued)
• 50/50 Health Insurance
• 25k Life Insurance Policy - Paid by Us
• Opportunity for growth within the company
• We are an employee owned worker cooperative - this gives you the opportunity to also be an owner/worker some day!