Projects​/Customer Service & Sales

Projects Support / Customer Service & Sales

Support our Projects Team in end to end admin, sales and account mangement for our key customers.

Lawrence & Hanson is Australia’s most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling.

Based in our Salisbury branch the role will work closely with our Branch Manager and Projects Team to provide end to end project facilitation, customer support and coordination for our key customers.

• Full function project administration including enquiries, preparing quotes, ordering product, processing purchase orders, arranging deliveries, invoicing, tracking margins
• Communicating project information and documentation daily to relevant stakeholders
• Tracking project requirements and expectations, monitoring priorities, project status and outcome
• Documenting and communicating project variances
• Developing strong professional relationships with customers, suppliers and account managers
• Ad hoc administration, branch sales and customer service where required

• Administration and coordination experience
• Ability to prepare quotes, order products, process purchase orders, arrange deliveries, invoicing and tracking margins
• Ability to coordinate with various entities at the same time
• Developing strong professional relationships with customers, suppliers and account managers
• Can solve problems and deal with a variety of variables
• A team player
• Intermediate Computer skills
• Excellent communication skills, both written and verbal

• Ongoing Learning & Development to fast track your career – Beyond a comprehensive onboarding program, you’ll have access to Accredited Training Qualifications & Professional Development Support
• Diversity & Inclusion
  – We embrace diversity and encourage everyone to bring their authentic selves to work
• Opportunities to work around Australia – Looking for a sea/tree change, we have over 150 branches across Australia. Plus, we are part of Sonepar, the global leader in B2B distribution of electrical products, you’ll be connected to a network of 44,000 associates in over 40 countries
• Get your weekends back
  – Enjoy work free weekends and paid public holidays. There is flexibility in the work roster and a work environment that’s dynamic, inclusive and full of positive energy
• Share in the profit
  – In addition to your base salary and super contributions, you can benefit from our attractive profit share scheme available at each branch
• Take paid leave to volunteer in your Community
  – Give back to your community, with one paid day per year to volunteer with a registered charity organisation of your choice
• Your Values, Our Heritage
  – we opened our doors in 1886 but we have moved at the speed of light to keep up with the changing needs of our Customers and Employees
• Sustainability for future generations – We’re committed to making a positive impact on the planet. Our Purpose “Powering Progress for Future Generations” reflects our commitment to leaving the world a better place for future generations
• Save money with our discount programs – Whether it’s solar panels or a light switch, we offer employees an exclusive discount on product purchases. We’ve partnered with national retailers to provide our employees with commercial discounts as well as access to Beny App for exclusive discounts on petrol, movie tickets, retail saving and more

If your experience reflects the criteria outlined above,
apply now
. We know it might seem daunting, but give the video cover letter a go and tell us why you're interested in our Projects Support role.

Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.