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Tech Support & Training Specialist

Job in Lawrence, Douglas County, Kansas, 66045, USA
Listing for: Kansas Department of Health and Environment
Full Time, Seasonal/Temporary position
Listed on 2026-03-09
Job specializations:
  • Language/Bilingual
    Office Administrator/ Coordinator, Technical Support
Salary/Wage Range or Industry Benchmark: 18.26 - 21.13 USD Hourly USD 18.26 21.13 HOUR
Job Description & How to Apply Below

Job Posting closes:
March 6th, 2026

Required documents uploaded by:
March 6th, 2026

Canididates that applied on the previous posting are still in consideration and do not need to reapply.

Kansas Department of Health and Environment

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions:
Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, Kan Care). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsor ships for this position.

E-Verify:
Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please refer to the federal website. For additional information regarding Immigrant and Employee Rights (IER) please refer to the appropriate resources.

About The Position
  • Who can apply:
    Anyone (External)
  • Classified/Unclassified Service:
    Unclassified
  • Full-Time/Part-Time:
    Full-Time
  • Regular/Temporary:
    Temporary
  • Work Schedule:

    Monday-Friday, 8am-5pm (Flexible schedules available)
  • Eligible to Receive Benefits:
    No
  • Veterans' Preference Eligible:
    Yes
  • Sponsorship: KDHE does not provide sponsorship for this position.
Compensation
  • Hourly Pay Range: $18.26 – $21.13
  • Salary can vary depending upon education, experience, or qualifications.
Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement And Deferred Compensation Programs

Visit the Employee Benefits page for more information.

Position Summary & Responsibilities

The position (K0225529) provides technical support in operating/navigating the electronic registration system by troubleshooting, identifying, and resolving problems for all users (funeral home staff, physicians, coroners, hospital birth clerks, district court clerks, attorneys) with the electronic registration system. Applies knowledge of all different workflow processes, computer software, hardware, and procedures to solve problems. Places new users on the electronic registration system following office procedures.

Promotes participation in the use of the electronic registration system to users not currently utilizing the system by attending conferences and giving presentations to various organizations.

Assists in coordinating testing activities of electronic registration system with the Registration Chief and other Vital Statistics staff to ensure system upgrades are complete and accurate. Provides proper input and feedback to the Registration Chief on any inadequacies or issues with VSIIS. Assists in providing solutions to improve and increase operating efficiency of VSIIS. Participates in meetings to discuss changes/additions to system functionality, including participating in JAD sessions with the vendor and system users.

Job Responsibilities

Plan, organize, and conduct training and training activities on-site and off-site for upgrades or changes in the web-based Vital Statistics Information System working in correlation with the Registration Chief and Field Representatives (Technical Support and Training Specialist). Acquire appropriate training facilities, ensuring adequate equipment is available and set up training schedule. Coordinate the dates/times with facilities, attendees, Registration Chief, and Field Representatives and provide notification to external users regarding regional and one-on-one training activities.

Coordinate training needs ensuring travel…

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