Omni Channel Campaign Developer

Overview

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize caring, character and collaboration to create a workplace that is rewarding and fulfilling. Our history spans over 165 years, and we are consistently recognized as one of the Best Places to Work in Hawaii.

Step into a career that offers stability, excitement and growth, with a comprehensive training program and a competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

First Hawaiian Bank is currently seeking an Omni Channel Campaign Developer to join our Omni Channel Center team. The Omni Channel Campaign Developer supports the day-to-day operational management and administration of the Bank’s digital marketing automation platform. This role includes assisting in creating timely and relevant, targeted and data-driven campaigns and opportunities to support customer needs and satisfaction. It also provides application and process support, identifying and implementing data integrity and system optimization initiatives.

This position requires technical knowledge and skills (e.g., SQL), adaptability, and will be a key enabler in supporting the Bank’s strategic initiatives.

Work Hours: Monday - Friday, 8:00 AM - 5:00 PM (hours may vary)

Compensation: The annual salary range for this role is: $80,000 - $89,000 per year; commensurate with experience.

• Operate and administer the Bank’s digital marketing automation platform on a day-to-day basis.
• Assist in creating timely, relevant, targeted and data-driven marketing campaigns and opportunities to support customer needs and satisfaction.
• Provide application and process support, and identify data integrity and system optimization initiatives.
• Collaborate across teams to enable and support the Bank’s strategic initiatives.

• Bachelor's degree in computer science, MIS, data analytics, business, or other relevant technical field or equivalent experience (required).
• SQL programming certification or equivalent (required).
• Three (3)+ years of relevant professional experience in data analysis, business analysis/application support or database administration with increasing responsibilities.
• Experience with Salesforce Marketing Cloud or other digital marketing automation software (preferred).
• Business Analyst certification from a reputable organization (e.g., IIBA) (preferred).
• Excellent logic skills and ability to write and read SQL code for campaign workflow creation, data retrieval, and database automation.
• Strong knowledge of enterprise data warehouses and data integration tools (e.g., Snowflake, AWS, SAS, SQL Server).
• Proficiency in SQL programming with experience in data modeling, analysis, integration, QA, and data warehousing.
• Experience with complex database structures, including table design, data extraction and transformation.
• Strong analytical, problem-solving and troubleshooting skills to diagnose and resolve technical issues efficiently.
• Self-starter who can act independently, take ownership, and manage multiple projects under pressure while maintaining attention to detail.
• Excellent organizational, time-management, documentation and progress-tracking skills.
• Strong attention to detail with high accuracy and follow-through.
• Excellent oral, written and interpersonal communication skills.
• Team-oriented with experience building strong working relationships with Marketing, Product, IT, Enterprise Data & Analytics, and Branch teams.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.

We proudly offer a comprehensive benefits program for all employees. For more information, please inquire during the application process.

We value you. At First Hawaiian Bank, we value fairness, inclusion and opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit the Careers page on our website. Mahalo for choosing First Hawaiian Bank!