Academic Success Lead Student Navigator

Position Overview

The Academic Success Lead Student Navigator is dedicated to the mission of providing high quality, student-to-student interactions focused on early student engagement while increasing student motivation for excellence s position will serve students directly and act as a referral agent to other units and departments as needed. The goal of the position is to ensure students have an advocate and accountability partner to increase student completion within introduction coursework  a Lead Student Navigator, supports both their fellow Student Navigators and supervisor.

• Planning and Leading weekly staff meetings and different engagement opportunities.
• Continued learning through engagement with representatives from across campus regarding student support services, resources, policies, etc.
• Assisting in organizing and strategizing student-focused promotional events as assigned.

• The Academic Success Student Navigator plays a critical role in student success by assisting students in the areas of student academic case management through KU’s early alert system (Jayhawk GPS), student outreach and appointment scheduling, peer-level academic connection and guidance with fundamental student skills, individual student engagement focused on overcoming personal and academic barriers, student referral to success resources, and data entry.
  
  This position is expected to learn and refer students to the breadth of support systems available s position is expected to be highly engaged in the academic success technology platform where students will document student outreach, send texts, emails, and phone calls to students directly, close student cases as appropriate for tracking.
• Training and professional development opportunities.

• Provide program feedback for continuous improvement.
• Pull reports and assign cases.
• Assist with updating program materials and training materials.
• Other duties as assigned by AVP, Director, Supervisor, etc.

During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester.

Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

• 1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
• 2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.

• Cover Letter addressing the required qualifications and your interest in the position.
• Resume.
• 1 professional reference – can be faculty or staff familiar with your work.

To ensure consideration apply by 11:59 PM Central Standard Time 3/16/2026. Initial review of applicants will continue as positions become available.

Kaitlyn Fallik
Kaitlyn.fallik
Advertised Salary Range $13.00 per hour
Anticipated Start Date Wednesday April 1, 2026
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