Business Account Executive , SMB Direct Sales; Outside Sales

Business Account Executive 1, SMB Direct Sales (Outside Sales)

Join to apply for the Business Account Executive 1, SMB Direct Sales (Outside Sales) role at Comcast.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.

Responsible for the sale of integrated communication structure to small‑to‑medium business customers. Develops relationships with individual businesses and the community, positions the Comcast brand as a key component of the sales strategy, and adheres to Comcast's touchstones.

• Assists with the creation and delivery of face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes bundled products to provide the optimal solution for the customer and strives to exceed departmental, financial, and unit targets.
• Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. Focuses on goal achievement and is results driven.
• Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience, and maintaining and building customer relationships to drive retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow‑up skills.
• Prepares sales and activity reports as required.
• Participates in out‑of‑the‑office meetings with customers on a regular basis and demonstrates excellent verbal, written, persuasiveness, and negotiation skills.
• Consistently exercises independent judgment and discretion in matters of significance.
• Maintains regular, punctual attendance; must be able to work nights, weekends, variable schedules, and overtime as necessary.
• Other duties and responsibilities as assigned.

• Understand and apply our Operating Principles as a guide to your work.
• Own the customer experience—think and act in ways that place customers first and promote them as advocates for our products and services.
• Know your stuff—be an enthusiastic learner and advocate of our technology, products, and services, with a focus on digital tools and experiences.
• Win as a team—drive results by collaborating and being open to new ideas.
• Be an active part of the Net Promoter System—participate in huddles, make callbacks, and help elevate opportunities to better serve customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what’s right for each other, our customers, investors, and communities.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

• Customer‑Focused
• Workplace Organization
• Persuasion
• Adaptability
• Technical Knowledge
• Critical Thinking/Problem Solving
• Communication
• Resilience
• Professional Integrity

Base Pay: $51,500.00 | Total Target Compensation (Base Pay plus Targeted Commission): $81,500.00. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Bachelor's Degree

0–2 Years

• Entry level

• Full‑time

• IT Services and IT Consulting
• Technology
• Information and Internet
• Telecommunications

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.