Community Services Supervisor

Under general direction, the Community Services Supervisor position supervises, plans, schedules, assigns, and develops various recreation and community services programs and activities within the Community Services Department. Administers and oversees park, recreation and community services activities, facilities operations, community transportation, special events, programming, and other duties as assigned.

This supervisory level position within the Community Services Department performs a wide range of activities in the planning, coordination, supervision, analysis, and oversight of the day-to-day recreation and community services activities, programs, services, and events for the City and its residents. Incumbents at this level have the knowledge, skills, and experience in their assigned area and operate with latitude and independent judgement to carry out the assigned administrative, technical, and supervisory responsibilities.

Provides direct supervision over assigned full-time and part-time department staff and leads community services and recreation activities.

• Supervises, plans, schedules, assigns, develops, and monitors various recreation and community services programs and activities for the Community Services Department; hires, trains, develops, motivates, directs, and supervises assigned Department staff and work schedules.
• Develops, administers, and evaluates community services and recreation programs, classes, services, activities, and events; mobile recreation program and other volunteer, youth and senior/older adult programs; analyzes and identifies safety and liability issues and makes recommendations for new or expanded programs and resources appropriate for the community.
• Plans and prepares fiscal year program budgets; prepares and oversees various cooperative grants and funding opportunities for programs and services; may assist with monitoring grant applications and grant funds; and prepares financial and statistical reports.
• Plans, prepares, organizes, budgets, evaluates, and markets City-wide events; coordinates with other City departments, schools, social service agencies, public safety, and/or other agencies regarding events, programs and/or services; maintain accurate program and event records.
• Develops, maintains and implements department and community services program goals, objectives, policies, procedures, and priorities.
• Prepares, reviews, and collects data for staff reports and presentations for City Council, Parks, Recreation and Social Services Commission, Youth Advisory Committee, and Senior Citizen Advisory Committee; may provide staff support to a board, committee or commission as assigned.
• Prepares, receives, and reviews purchase orders; calculates financial amounts for purchasing; ensures compliance with purchasing guidelines; determines funding sources and submits purchasing requisitions; works with vendors to ensure items are ordered or services are performed.
• Acts as a liaison for city sponsored organizations; provide customer service and promote positive public relations; develops and maintains partnerships with community groups, other governmental agencies, non-profit organizations, city contractors, vendors, committees, commissioners, and other civic organizations.
• Drafts and manages contracts and agreements; maintains contract instructors financial bookkeeping; prepares requests for proposals and requests for information for a variety of goods, services, projects, and programs.
• Schedules, reviews, and oversees facility and field reservations, rentals, and usage; special event permits; compiles and tabulates fees; verifies insurance coverages.
• Monitors and oversees the maintenance and operations of the Dan McKenzie Community Gardens and other gardening operations.
• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Assists in managing the recreation software, including both class registration and facility booking, and recommends opportunities to improve customer service and transparent transactions for all participants.
• Performs all other duties as needed or assigned.

Graduation from an accredited college or university with a bachelor's degree in recreation, human services, gerontology, public administration, or related field AND five (5) years of progressively responsible experience in recreation and/or community services. One (1) year of experience supervising staff and the operations of a community center, recreation programs, activities, and community events is required. A master’s degree highly desired.

Possession of a valid California Class C Driver's License, Certificate of Automobile Insurance for Personal Liability, and certification in CPR/AED/First Aid is required.

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