Senior Bilingual Business Analyst to collaborate UX, design, content manager & technical teams

Senior Bilingual Business Analyst to collaborate with UX, design, content manager & technical teams.
An initial 1 year contract. Possibility of a 1 year renewal. Hybrid 3 days a week in Montreal, QC. 7.5 hour work days
Responsibilities:
User & Experience Understanding
Conduct user interviews, workshops, and observations
Identify needs, pain points, risks, and success criteria
Maintain strong proximity to end users and stakeholders
Business & Process Analysis
Analyze Client Space needs related to loan lifecycle
Document as-is processes (flows, rules, exceptions)
Define to-be target processes
Model processes (journey maps, scenarios, BPMN if needed)
Link user needs, business value, and technical constraints
Agile Delivery Support
Work within an Agile squad
Maintain and refine backlog (user stories, acceptance criteria, dependencies)
Support prioritization (value, effort, risk)
Participate in ceremonies (refinement, planning, demos, UAT)
Contribute to continuous improvement
Initiative Areas
Access & activation
Digital forms integration
Document submission & tracking
Client communication & traceability improvements
Must Have

Skills:

10+ years experience as a  Business Analyst
Fluent communication skills in  French and English
Strong  UX and customer journey exposure
Experience working within agile teams
Experience working in digital product environments
Nice to Have

Skills:

Loan lifecycle/ process knowledge

Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy.
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