Technicien(ne) bureautique
Are you looking to contribute to innovative technology projects that tangibly improve services for citizens? Do you enjoy collaborating, learning, and proposing effective solutions? This role is the perfect opportunity for you!
Our client is undergoing a major digital transformation and is seeking a motivated individual to develop their printing and document management systems. By joining a dynamic and inclusive team, you will participate in a large‑scale project with a direct impact on the efficiency of public services.
You will work in a stimulating environment, surrounded by experienced colleagues, and will have access to the latest technologies to develop your expertise.
Responsibilities- Participate in the implementation of systems in stores and ensure deadlines are met.
- Conduct rigorous follow‑up with stores (quality control).
- Provide software expertise for solution integration.
- Collaborate with various internal and external stakeholders to ensure seamless communication.
- Provide analysts with relevant information to facilitate problem resolution.
- Train store users and internal teams on the deployed systems.
- Ensure the clarity and compliance of documentation; test processes with different user profiles.
- Provide level 2 support to the help desk.
- Bilingualism (French and English) required.
- Valid driver's license and vehicle for occasional travel to branches.
- Experience with ticketing systems and tools such as Service Now.
- Good knowledge of IT technologies and environments.
- Strong organizational skills, attention to detail, and a focus on user experience.
- Interest in continuous learning and process improvement.
- 2 to 5 years of experience as an IT support technician/help desk technician.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well‑being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive.
As an equal‑opportunity employer, we are committed to ensuring that everyone can perform their best during the recruitment process. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us by email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.
Description (French)Vous souhaitez contribuer à des projets technologiques innovants qui améliorent concrètement les services offerts aux citoyennes et citoyens? Vous aimez collaborer, apprendre et proposer des solutions efficaces? Ce rôle est une opportunité idéale pour vous!
Notre client est en pleine transformation numérique et recherche une personne motivée pour faire évoluer les systèmes d’impression et de gestion documentaire. En rejoignant une équipe dynamique et inclusive, vous participerez à un projet d’envergure ayant un impact direct sur l’efficacité des services publics.
Vous évoluerez dans un environnement stimulant, entouré
· e de collègues expérimenté
· e·s, et aurez accès aux technologies les plus récentes pour développer votre expertise.
- Participer à l’implantation des systèmes en…
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