Software Engineer; Virtualization Monitoring & Troubleshooting Platform

Software Engineer (Virtualization Monitoring & Troubleshooting Platform)

• Full-time

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any applicationor network, before employees notice the issue. As the first solutionto allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 millionemployees.

Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Our project focuses on developing, maintaining, and supporting a solution that enables customers to efficiently monitor and troubleshoot virtualization environments. This platform offers deep visibility and actionable insights, enabling IT and operations teams to ensure optimal performance, reliability, and stability across complex virtual infrastructures.

The solution involves buildingbackend and frontend services, as well asconnectors to third-party systems, allowing seamless integration and comprehensive data collection across diverse virtualization ecosystems.

Responsibilities

Design, implement, deliver, and validate new product features across backend, frontend, and integration layers.

Discover, develop and maintain connectors to external systems and APIs, ensuring reliable data exchange.

Support and enhance existing features, ensuring scalability, performance, and maintainability.

Participate inL3 support activities, collaborating with other teams to troubleshoot and resolve issues.

Contribute toarchitecture and design discussions, influencing best practices and technical decisions.

Collaborate within anagile, iterative environment, actively participating in sprint ceremonies and roadmap planning.

Qualifications

• BSc or MSc in Computer Science or equivalent professional experience.
• 5+ years of experience in a Software Engineer role with a strong ability to design, implement, test, and maintain product features end-to-end.
• High proficiency in modern Javafor backend development.
• Some experiencewithfrontend technologies(ideally
  
  React
  
  JSand Type Script ).
• Solid understanding of API design, discovery and integration of 3rd party apis (RestAPI, Graph
  
  QL) and all that comes with it(resilience, pagination, etc).
• Knowledge ofcloud environments(AWS, Azure, or GCP;
  
  AWS preferred).
• Experiencewithobservability tools(e.g.,Datadog).
• Comfortable using
  
  Gitand
  
  CI/CDbuild tools.
• Exposure to or experience with Artificial Intelligence (AI) concepts, tools, or integrations.
• Passion forcontinuous improvement, lean processes, and high-quality engineering.
• Motivation to tacklecomplex technical challenge sand learn new technologies.
• Excellent written and spoken English, strong communication and collaboration skills.

Nice to Have

• Expertise inrefactoring and automated testing.
• Experience working with virtualization technologies(Citrix,Omnissa, AVD,VMware, Hyper-V, or similar).
• Experience with
  
  Power
  
  Shell scriptingfor automation and system management.
• Practical experience with
  
  Kubernetesand
  
  Docker.

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a…