Center Coaching Excellence Coordinator

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Contract Type:
Open-ended

Location:

Lausanne, CH

The International Institute for Management Development (IMD) has been pioneering leadership development for nearly 80 years. Founded by business for business, we are an independent university institute with Swiss roots and global reach. Operating from Lausanne with strategic hubs in Singapore, Shenzhen, and Cape Town, IMD works with 19,000+ executives from 120+ countries annually. Our 145,000+ alumni form a powerful global network.

Consistently ranked among the world's top business schools, IMD bridges cutting‑edge research with real‑world application to help leaders solve problems, scale solutions, and drive impact. Real Learning for Real Impact.

Are you ready to drive real impact in a dynamic, international environment?

We’re looking for a hands‑on, organized, and creative team player to help us deliver world‑class coaching journey and experiences at IMD.

• Acquire and demonstrate an in‑depth understanding of Executive Coaching Services processes and vision.
• Be the go‑to person for coaches, clients, and internal teams, ensuring smooth operations and top‑notch service.
• Ensure proper follow‑up of the full lifecycle of the Executive coaching services. Help close the loop and compare contracted revenues with actuals (also in terms of design).
• Lead and energize our coaching community—plan events, onboard new coaches, and support continuous learning.
• Keep our communications sharp and our community connected, both online and in person.
• Help us innovate—optimize processes, support new tech rollouts, and contribute to special projects. A specific focus will be required on the implementation and development of a new coaching platform.
• Carry out general secretarial and other administrative duties, including keeping database up to date, calendar management, purchase orders, etc.

• Bachelor’s degree or equivalent experience.
• Proactive Attitude, ability to handle multiple priorities in an independent manner and work under pressure in a fast‑paced environment.
• Outstanding ability to organize, prioritize and produce consistently high‑quality work.
• Strong attention to details.
• High level of client service skills, respect confidentiality, diplomatic.
• Highly flexible to adapt to internal and external changes.
• Fluent English and French (spoken and written).
• Tech‑savvy (including database management, Excel, PPT).
• Flexibility to work evenings and weekends upon Events.

If you have the above skills and would like to work in our stimulating environment, please send your complete application file (letter of motivation and resume in English, copies of your work certificates and diplomas).

If you’re a qualified candidate with a disability (such as dyslexia, sight and/or hearing disabilities, etc) and you need a reasonable accommodation in order to apply for this position, please specify it in your application.

A valid Swiss work permit or Swiss or EU‑25

EFTA citizenship is required for this position.