Child Support Agent II

Overview

We are glad you are interested in joining our team and serving the citizens of Scotland County! Scotland County employees work to improve the wellbeing and safety of citizens' lives. As a county employee you will work with others who value respect, teamwork, dependability, accountability, innovation and excellence. We offer a full benefits package including medical insurance, vacation, paid holidays, and membership in the North Carolina retirement system.

Work in this class involves the initiation, preparation and organization, and enforcement of child support orders in a Child Support Enforcement (IV-D) program.

• An agent in this class may perform some or all of the duties of the Agent I but is primarily involved in establishment of voluntary and involuntary paternity and support, enforcement, or in a generalist role;
• Work in this class can be distinguished from the Agent I by the in-depth investigation and preparation of cases for court, the enforcement of court support orders, and variables affecting a case and the independent role in presenting cases (with the attorney) in the courtroom;
• May be required to perform Interstate functions;
• Establish and maintain effective working relationships with co-workers, clients, non custodial parents, and other professionals;
• Analyze data, read reports, and maintain statistics;
• Performs other duties as assigned, which may include emergency shelter duty.

• A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work;
• Or an associates degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work;
• Or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work;
• Or, an equivalent combination of education and experience;

And must attach a copy of your high school diploma or college degree to the application.

• Must possess and maintain a valid driver’s license;
• Criminal Records check, drug screen, and references will be required for the successful candidate;
• All applications will be considered but not necessarily interviewed;
• Resume in lieu of a completed application is not acceptable;
• High school diploma or college degree must be received from appropriately accredited institutions.

We are an Equal Employment Opportunity Employer and E-Verify Participant.