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System Administrator Security Clearance
Job in
Laurel, Prince George's County, Maryland, 20707, USA
Listed on 2026-02-25
Listing for:
Cyber Bat Inc
Full Time
position Listed on 2026-02-25
Job specializations:
-
IT/Tech
Systems Administrator, Network Administrator
Job Description & How to Apply Below
• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Qualifications Requires a bachelor's degree and minimum of 10 years of experience in a relevant field. 15 total years of experience in a relevant field may be substituted in lieu of a degree.
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