Team Lead Latrobe Store

Overview

To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer and donor needs/complaints.

• Assist the Store Manager and Assistant Manager with day-to-day store operations and performance.
• Open and close the store.
• Process daily bank deposits.
• Keep register stocked with adequate change.
• Address customer and donor needs and complaints.

• Education: High School Diploma or GED preferred
• Experience: Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.
• Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

• Supervision Received: The Team Lead functions under the direct supervision of the Store Manager.
• Supervision Exercised: The Team Lead Supervisor will supervise store employees.