Operations Manager - LAS

The Operations Manager serves as a key member of the base leadership team by coordinating and directing the activities of team members involved in safely providing requested services for general aviation aircraft, crews, residents, and guests. At times, this position will perform the same or similar duties as those assigned to their workgroup. The Operations Manager uses expert knowledge of the company’s policies and standard operating procedures to provide efficient and exceptional service to the guests of the private aviation terminal (PAT).

An Operations Manager must be able to work flexible schedules including nights, holidays, and weekends. Certain functions will be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines) and ground service equipment.

Minimum Education and/or

Experience:

• High School Diploma or General Education Degree (GED).
• One (1) to two (2) years of experience and/or training in aviation or cargo operations or an equivalent combination ofeducationandexperience is required.
• Trained and approved to perform specialty responsibilities (e.g., oil and oxygen service for aircraft) and other required certifications (e.g.,towing, deicing) as required by base specific operations is preferred.
  
  Ability to become approved is required.
• Minimum of 18 years of age.
• Abilityto passcompany background checks(criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain issuance of an airport security badge,andbe insurable by the Company's applicableinsurance policies.
• Excellent vision and coordination to move and/or direct aircraft.
• Abilityto passa color vision test for purposes of visuallyinspecting aviation fuel.
• Mustbe legally authorized to work inthe jurisdiction of employment.
• Must possess a valid state driver’s license. Certain Pats require a commercial driver’s license (CDL) asdictatedby localregulationsand business needs.

Additional essential knowledge and skills:

• Leadership
  
  Skills:
  
  Abilityto assign tasks wisely, provide feedback to improve performance, administercorrective action, and motivate others.
• Hospitality
  
  Skills:
  
  Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Mustbe ableto anticipate guest needs and prioritize guest request sand job responsibilities by exhibiting a keen abilityto multi-task in afast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred.
• Language
  
  Skills:
  
  Abilityto read and comprehend documents such as safety rules, operating instructions,and procedure manuals,and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone,radio communicators, and in writing. Abilityto write routine reports and correspondence.
• Math
  
  Skills:
  
  Abilityto perform simple math (e.g., addition, subtraction, multiplication, division, percentages, fractions,angles, degrees, time).
• Physical Ability: Mustbe able to physically enter/exitandoperate motor vehicles and ground support equipment such asfuel trucks, vans, tugs, freight handling equipment, and cars in addition to all physical requirements on the included chart.
• Critical Thinking / Reasoning Ability:Abilityto solve practical problems and handle avariety of variables in situations where onlylimited standardization exists.
  
  Abilityto interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Interpersonal
  
  Skills:
  
  Ability to get along and work well with others.
  
  Excellent interpersonal skills foreffective collaboration with team member sand service to guests.
• Computer
  
  Skills:
  
  Abilityto use a computer ,including passcomputer-based training modules. Proficient in Microsoft tools(Word, Excel, PowerPoint, Outlook) and ability to learn company software.
• Task Management:Excellent time/project management and organizational skills. Abilityto successfully and timelycomplete Signature’s training programs.

Responsibilit…