Hope Advocate

Job Title

Hope Advocate

Client Services - Advocacy

Director of Residential Services

Hourly / Non-Exempt

40

$19.23 - $21.63 / hr

Safe Nest Since 1977, Safe Nest has been a leading force in the fight to end domestic and sexual violence. Dedicated to a holistic and innovative approach, Safe Nest works tirelessly with survivors, abusive partners, and children impacted by interpersonal violence. With a steadfast commitment to breaking the cycle of abuse, Safe Nest serves over 11,000 clients annually, delivering more than 170,000 life-changing services.

As Nevada’s largest provider of interpersonal violence services, Safe Nest’s impact is driven by its exceptional team of professionals. We recognize that our people are our greatest asset, which is why we offer competitive salaries, comprehensive benefits, and an empowering work environment. Together, we are building a safer, more compassionate community.

The Hope Advocate provides support, advocacy, options, and internal and external referrals to domestic and sexual violence survivors. This position requires a commitment to assisting survivors (including those in our residential sites) achieve self-defined goals, the ability to establish and maintain professional boundaries, strong communication skills, and acceptance of social and cultural diversity.

• Direct Client Services – Responsible for all client intake and ongoing support functions through the agency’s client base.
• Conduct check-ins with clients and provide necessary follow-up advocacy.
• Support survivor safety and assist with safety planning including the residential clients.
• Provide advocacy on behalf of clients working with community-based systems such as law enforcement, courts, social services, mental health providers, and substance abuse services.
• Accompany clients to appointments to secure financial assistance, explore long-term housing options, arrange for childcare, and obtain legal assistance.
• Provide legal advocacy including assistance with protection orders, survivor’s compensation, divorce filings, child support and criminal/civil court support.
• Identify resources within the community and maintain good working relationships with community programs helping clients.
• Immediately report suspected child abuse and neglect to Child Protection Services.
• Help with other direct services components of programming as needed.

• Indirect Client Services – Compile quantitative and qualitative data.
• Ensure accuracy and timeliness of client file management.
• Develop and maintain good working relationships with key local and statewide contacts.
• Maintain professional and effective working relationships with other organizations, community leaders, and perform other related duties as assigned.

Minimum Requirements:

• Robust understanding of issues facing survivors of domestic violence, sexual assault and other violent crimes.
• Commitment to providing client-centered, empowerment-based services to survivors of crime.
• Bachelor’s Degree from accredited institution.
• 1-3 years professional experience with increasing responsibility.
• Remarkable interpersonal skills and self-awareness.
• Strong attention to detail.
• Able to pass background check and drug screen.
• Valid driver’s license, reliable transportation, proof of insurance and clean driving record.
• Some evening, weekend, and overnight availability.

Desired

Qualifications:

• Bilingual English/Spanish.
• Bachelor’s degree in social services field.
• Impeccable written and oral communication skills.
• Some evening, weekend, and overnight work will be involved.

This job description is not intended to be all-inclusive; the employee will be expected to perform other reasonably related job duties as assigned by the immediate supervisor or other management as required.

The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to communicate verbally in English so that callers, residents, and staff can understand and communicate effectively.
• Office is located within a confidential shelter and an additional administrative office. The noise level in the work environment varies.

Safe Nest is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability, sex, marital status, veteran status, gender identity, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state, or local laws.