Senior Training Specialist

The Senior Training Specialist is responsible for supporting and delivering effective training programs that enhance employee capability, consistency, and performance across all operations of the company. This role’s main focus is to facilitate training, oversee training logistics and administration, and assist in the development of on-the-job training (OJT) materials.

In addition to training responsibilities, this position provides periodic support to the recruiting function, including conducting candidate phone screens and scheduling interviews. The ideal candidate is highly organized, an engaging facilitator, and comfortable balancing multiple priorities in a fast-paced environment.

Responsibilities

• Facilitate in-person and virtual training sessions for new hires and existing employees
• Create, update, and maintain training materials, including PowerPoint presentations, job aids, and facilitator/participant guides
• Assist with the development and documentation of on-the-job training (OJT) programs and training checklists
• Support continuous improvement of training content based on feedback, performance gaps, and business needs
• Coordinate training schedules, rooms, equipment, and materials
• Track training attendance, completion, and required documentation
• Responsible for training hiring managers to ensure all employment policies and processes are adhered to consistently to maintain compliance.
• Provides accurate information and excellent customer service to internal and external customers.
• Conduct candidate phone screens
• Schedule interviews between candidates and hiring managers

• 5+ years of prior facilitating/training experience
• Demonstrated ability to create clear, engaging PowerPoint presentations and training materials
• Highly organized with strong attention to detail and follow-through
• Ability to manage multiple priorities in a fast-paced environment
• Strong interpersonal and communication skills
• Must have experience with Microsoft Office products, specifically Word and Excel required.
• Must be self-motivated and work on special projects independently.

* Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.

AGS is an equal opportunity employer.

Location:

Job Type:

Executive/HR/IT

Date Posted:

01/15/2026

AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners.

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