Senior Eligibility Worker

The Clark County Department of Social Services is seeking qualified candidates to apply for the Senior Eligibility Worker position. This role receives client referrals with diagnosed medical conditions, mental health disorders, substance use disorders, or co-occurring disorders. Responsibilities include conducting assessments to determine eligibility for prospective programs and community services, assisting clients with document readiness for permanent supportive housing and ensuring participants maintain temporary emergency housing.

The ideal candidate will possess extensive experience working with individuals experiencing homelessness or who have previously experienced homelessness, particularly those with a history of mental illness or substance use disorders. Strong interpersonal and communication skills are essential, as you will collaborate closely with program staff, community partners, and clients from diverse backgrounds. Candidates must have a demonstrated ability to manage complex cases, and promote best practices in the provision of housing supportive services.

This position requires relevant professional experience in case management, housing services, or a comparable setting.

THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Some positions may be confidential positions and are excluded from membership in the union.

Some positions may be non-union positions and are excluded from membership in the union.

Education and Experience:
Equivalent to graduation from high school AND four (4) years of full-time experience in determining eligibility for various social service, medical or related programs. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write see attached resume on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Working Conditions: May be required to visit individual client residences.

Licenses and Certifications: Specified positions may require possession of a valid Nevada Class C Driver's License. Specified positions may be required to have bilingual skill in a language other than English.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

• Provides lead direction, training and work review to a small group of Eligibility Specialists, Eligibility Workers and related support staff; organizes and assigns work, sets priorities and follows-up to ensure coordination and completion of assigned work.
• Provides input into selection decisions, performance evaluations and disciplinary matters.
• Reviews case notes and files and determines appropriate courses of action in such difficult, complex and specialty areas as nursing home placement, Medicaid coverage, hospital discharge, court casework, etc.; makes recommendations for appropriate coverage and referrals.
• Provides outreach to the community or client base to which assigned; makes clients aware of services and community resources available to them.
• Provides basic referral and casework service to clients in collaboration with professional…