Field Service Tech II

Field Service Tech II –
Club Car

Location: Las Vegas, NV (coverage includes Phoenix area and surrounding regions)

As a Club Car Field Service Technician, each day will bring new opportunities, but you will always be involved in maintaining, troubleshooting, and repairing golf cars and utility vehicles in different environments and under varying conditions.

• Work with Team Leader and others as required to schedule and coordinate work activities.
• Travel to customer locations.
• Maintain accurate truck inventory to meet customer needs.
• Handle all paperwork or electronic documents related to the job including but not limited to work orders, parts orders and quotes for repair.
• Operate and maintain Company provided vehicle in a safe manner at all times.
• Follow and obey all local, state or federal rules and regulations.
• Inspect, test and repair all Club Car vehicles according to original manufacturer's instructions.
• Perform routine maintenance as needed on all Club Car vehicles.
• Read electrical wiring diagrams and troubleshooting flowcharts.
• Support all local sales initiatives.
• Maintain Company and personal tools in good operating condition at all times.
• Interact directly with customers and effectively communicate service and repair needs.
• Read, understand and follow complex service and warranty processes and changes.
• Service the Las Vegas territory (Phoenix area coverage required).
• Other duties as assigned.

• High School Diploma/Equivalent

• 2+ years of mechanical knowledge and experience repairing electric and gas-powered vehicles. Experience keeping accurate inventory of parts and tools.
• Previous golf car repair experience is preferred.
• Valid driver’s license clear of any violations.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple minor infractions or preventable collisions within the previous 5 years.

• Ability to follow verbal and written instructions.
• Must be able to read, write, and effectively communicate in English. Strong customer‑facing communication skills, verbal and written.
• Comfortable with using a computer, iPad/Android devices, software, and applications.
• Expected to provide standard tools.
• Ability to lift up to 75 pounds waist high with frequent lifting, twisting, bending, squatting, and turning.
• Ability to operate a company vehicle and includes experience driving with a trailer along with maintenance and safe operation of both.
• Excellent interpersonal and communication skills with customers and coworkers.
• Direct customer‑facing experience. Willingness and ability to work closely with others.
• Ability to work independently with little or no supervision.
• Adaptable to work, environment and process changes.
• Must follow and adhere to all Club Car Policies and Procedures.
• Out‑of‑town travel/overnight may be required.
• Overtime frequently required, as well as weekend/holiday coverage.

• Work requires periodic stooping/bending and frequent walking/standing throughout the day.
• Requires occasional lifting of objects less than 25 pounds as well as occasional lifting of objects 25 to 50 pounds.
• Work involves activities that require special safety precautions, e.g., working around moving parts, machines, or vehicles.
• Requires use of protective clothing.

Club Car is a diverse and inclusive environment. We are an equal employment opportunity employer, dedicated to hiring a diverse workforce including individuals with disabilities and United States qualified protected veterans. Discrimination of any type will not be tolerated at Club Car.