Service Technician - Automatic Doors

Job Title:

Automatic Door Service Technician (AADM Certified) Position Overview

We are seeking a skilled Automatic Door Service Technician with AADM certification to install, service, troubleshoot, and maintain automatic door systems in commercial and institutional environments. This role is critical to ensuring safe, code-compliant, and reliable access solutions for our customers.

The ideal candidate is safety-focused, mechanically inclined, customer-oriented, and comfortable working independently in the field.

• Diagnose, troubleshoot, and repair automatic door systems including:
  • Sliding doors
  • Swing doors
  • Folding doors
  • Low-energy and full-energy operators
• Perform corrective and preventive maintenance to ensure system reliability
• Respond to service calls in a timely and professional manner
• Install new automatic door operators, controls, sensors, and safety devices
• Retrofit existing manual doors with automatic operators
• Replace and upgrade obsolete or non-compliant components

• Perform inspections and adjustments to ensure compliance with:
  • ANSI/BHMA standards
  • AADM safety guidelines
  • Local and state building codes
• Conduct and document AADM safety checks
• Educate customers on proper door operation and safety requirements

• Accurately complete service reports, inspections, and work orders
• Communicate findings, recommendations, and repair needs to customers
• Coordinate with dispatch, sales, and operations teams as needed

• Maintain a professional appearance and demeanor on job sites
• Build strong relationships with property managers, facilities teams, and contractors
• Identify and communicate potential upsell opportunities (service contracts, upgrades)

• AADM Certification
• 2+ years of hands-on experience servicing automatic door systems
• Strong understanding of:
  • Automatic door operators
  • Sensors, controls, and safety devices
  • Electrical and mechanical troubleshooting
• Ability to read wiring diagrams, schematics, and installation manuals
• Valid driver’s license with acceptable driving record
• Ability to lift up to 75 lbs and work in various environments
• Strong mechanical and electrical aptitude
• Excellent troubleshooting and problem-solving skills
• Organized and detail-oriented
• Strong communication and customer service skills
• Ability to work independently with minimal supervision