Bike Security Officer

Job Title:

Bike Security Officer

Department:
Security

Reports to:

Security Manager

Status:
Full-Time, Non-Exempt (hourly-eligible for overtime)

Hourly Rate: $20.60 with Competitive Benefits!

The Bike Security Officer is responsible for protecting The Smith Center (TSC) property from theft or damage or persons from hazards or interference, conducting periodic tours to check for irregularities inspecting protection devices and fire control equipment, preserving order, and enforcing regulations on personnel, visitors, and premises. This position demonstrates outstanding customer service to ensure that all internal and external guests will experience a very safe, secure, and friendly environment.

• This position requires the ability to ride a bike for extended periods of time year-round.
• Controls access to the facility; assists visitors with a legitimate need to gain entry to the facility; screens visitors and employees in an efficient manner to expedite their admittance to the facility.
• Provides an atmosphere in which all team members and visitors know that the TSC responds to and cares about their needs; provides a courteous, respectful, and pleasant interaction with each employee and visitor as perceived from their point of view; presents a good image of TSC and its security department.
• Communicates in a manner that is open, honest, and responsive in all situations; to the extent authorized, provides information regarding the facility and surrounding area as requested by visitors.
• Monitors entrances and exits; prevents unapproved or unlawful entry; controls entrances, the movement of people and vehicles, and parking; operates a gate and examines vehicle contents; monitors remote entrances using closed circuit television; operates remote access devices; calmly while directing persons who cause a disturbance to leave the property.
• Patrols assigned site on foot or a bicycle; checks for unsafe conditions, hazards, unlocked doors, safety and security violations, blocked ingress and egress, mechanical problems, and unauthorized persons; inspects buildings and grounds using appropriate equipment and protective gear.
• Prepares logs or reports as required for the assigned post; writes or types reports or enters information in a computer using standard grammar; inspects security control logs as required.
• Observe and report incidents or suspicious activity to company management, life/safety personnel, or public safety authorities as appropriate for the circumstances and/or as required by the post.
• Responds to emergencies in an orderly and timely manner utilizing proper training and following all SOPs.
• Drives a motor vehicle as required to respond to incidents or emergencies, including transporting equipment, conducting perimeter checks, supporting other operational needs, and adhering to traffic laws and safety regulations at all times.
• Perform any other duties as assigned within the scope of the position.

• High School Diploma or G.E.D.
• Two (2) or more years of experience in law enforcement, security, EMT, or the hospitality industry

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have:

• Must be at least 21 years of age or turning 21 within 30 days of employment.
• Successful completion of a required background check and pre-employment drug screening, as this position has been identified as a safety and security-sensitive position, directly impacting the safety of others.
• Ability to read, write, and communicate effectively in English is required; other languages such as Spanish would be beneficial but not required.
• Ability to operate independently, prioritize workload, and manage projects to a successful conclusion.
• Ability to function effectively and efficiently in a fast-paced environment.
• Ability to protect and maintain a broad scope of confidential and proprietary information.
• Ability to perform a wide variety of complex administrative procedures and practices.
• Required to use diplomacy and judgment in dealing with others at different levels both internally and externally at all times
• Demonstrated ability to tactfully handle stressful situations, negotiate and resolve conflicts, maintain confidentiality, and respect and observe organizational protocol
• Proven ability to multi-task and successfully adapt to changes in policies, procedures, and processes.
• Professional in appearance and demeanor
• Outstanding judgment, sensitivity, and a high level of discretion
• Availability to work varied shifts, including evenings, weekends, and holidays as determined by operational needs.

• Proficient in…