Police Communications Dispatcher

Overview

The 2-week internal posting notice/period is incorporated in this job announcement. This recruitment will remain open until filled, and may close without notice at any time after the initial 2-week internal posting period. After this, the posting will remain open until such a time as a sufficient pool of highly qualified applicants has been developed. Once a sufficient pool of applicants has been developed, this recruitment will close without notice.

Assessments will occur on an ongoing basis.

Serve your community. Make a difference. Grow your career. MEANINGFUL WORK awaits you here at the City of North Las Vegas. We serve one of the largest culturally diverse cities in the nation and our community continues to grow! If you value Accountability, Communication, and Teamwork then you are just the person we are looking for!

A Police Communications Dispatcher is an essential member of our team and we invite you to apply and help contribute to CNLV’S growing success! Please thoroughly review the information and selection process outlined below this announcement.

Submit a Complete Application – For your application to be considered, you MUST fully complete an online application by providing sufficient information to demonstrate how you meet the minimum and any preferred qualifications, attach any documents as necessary, and answer ALL questions. Select “Apply for Job” at the top of this announcement and click “SUBMIT” at the end of your application.

Pay Considerations – The starting hourly pay for this position is $33.47. The selected candidate for this position will start at the beginning of the salary range, no exceptions. Existing employees will receive increases as outlined by their bargaining.

Shift work required – This position supports an operation that is open 24 hours a day, 365 days a year. You must be able to work any shift (days, swings, or graveyard), any day, weekends, holidays, and overtime shifts. Currently, the schedule consists of 10-hour shifts and are divided into two squads with days off being Sunday, Monday, and Tuesday, or Thursday, Friday, and Saturday.

Must successfully complete training program – The training program lasts approximately 7 months and assigned shifts will rotate throughout the training program. Employees will be required to learn, memorize, and apply material, including self-study of material. Employees will be evaluated on a daily basis.

Performs a variety of complex police dispatching duties; dispatches and tracks officer activity in order to secure the safety of the officer; receives and screens emergency 9-1-1 and non-emergency calls for service for law enforcement, fire, or emergency medical services for the area served by the North Las Vegas Police Department; evaluates the weight and seriousness of the calls, prioritizes the calls, and dispatches appropriate personnel to respond.

The ideal candidate will be a levelheaded individual who can keep calm, effectively communicate and multitask during emergency, high stress, and non-emergency calls. They will be high multitaskers who maintain confidentiality, demonstrate professionalism, compassion and empathy in the course of service to our community and who are dedicated to working in an operation that is open 24 hours a day, 365 days a year, and who may be assigned to work any shift and overtime shifts.

• Must at least 18 years of age at time of hire.

Education and Experience

• Must have a high school diploma or GED at the time of hire into the position.
• Preferred Qualifications:
  • Successful completion of law enforcement emergency response training using a multi-line telephone system.
  • Ability to speak Spanish fluently.

Licenses and Certifications

• Must possess or have the ability to obtain a valid Nevada state driver’s license and maintain a satisfactory motor vehicle record.
• NCIC Certification within six months of hire/reclassification and be recertified as required.
• Typing Certificate confirming typing forty (40) accurate net words per minute (Certificate must be dated no less than one (1) year from application/transfer date).

Complete Online…