Community Sales Manager; CSMT

Job Overview

Join to apply for the Community Sales Manager (CSMT) role at Taylor Morrison
. We are looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process.

Community Sales Managers (CSMs) join our dynamic sales force. All CSMs start as Community Sales Managers in Training (CSMT). Formalized training ensures mastery of the Taylor Morrison way. Program duration ranges from 2 weeks to a full year, tailored to your background and abilities.

• Participate in training sessions to gain knowledge about:
  • Our homes and communities
  • Using finance as a sales tool
  • Sales purchase agreements
  • Using the CRM as a prospecting tool
  • Community management
• Shadow experienced CSMs to observe best practices and gain practical insights into the sales process.
• Complete assigned reading materials, online courses, and other training activities to enhance sales skills.
• Learn about our products and features:
  • Features and benefits of our homes and communities.
  • How offerings fulfill customer needs and solve pain points.
  • Proficiency in articulating product/service value propositions to potential customers.
• Learn/Master sales techniques:
  • Prospecting, presenting solutions, handling objections, and closing deals.
  • Effective communication and active listening to understand customer requirements.
  • Negotiation skills to secure favorable outcomes.
• Customer Relationship Management:
  • Building and maintaining strong relationships with customers.
  • Follow up with prospects, address inquiries, and resolve issues timely.
  • Use CRM tools to track interactions and manage accounts.
• Performance Evaluation:
  • Participate in regular performance evaluations and feedback sessions.
  • Set personal development goals and track progress.
  • Demonstrate continuous improvement and proactive learning.
• Perform other duties as assigned.

• Active Real Estate License required (where applicable by state).
• Proficiency with Microsoft software applications (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer).
• High level of organizational and documentation skills.
• Customer service oriented; customer is number one priority.
• Ability to be flexible and prioritize tasks to meet deadlines.
• Excellent verbal and written communication skills.
• Strong problem‑solving skills.

• Report to Division/Corporate Office/Community daily and adhere to schedule.
• Access, input, and retrieve information from a computer and/or electronic device.
• Conduct face‑to‑face conversations with customers, co‑workers, and higher level managers.
• Sit or stand for long periods of time and move around work environment as needed.
• Operate a motor vehicle if applicable.
• Comply with company policies and procedures.

• Remain in a stationary position up to 50% of the time.
• Lift and/or move up to 10 pounds frequently; occasionally lift and/or move up to 25 pounds.
• Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

• Competitive Compensation
• Health Care – Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP)

Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.

FLSA Status:
Non‑Exempt – required to keep a time record and eligible for overtime pay.

This position is considered a non‑exempt position for purposes of wage‑hour law.