Showroom Sales Specialist

Dal-Tile, a subsidiary of Mohawk Industries, is the largest manufacturer of tile and natural stone in the United States. We foster a family‑friendly environment and promote from within. Join a team that values creativity, excellent customer service, and a productive life outside of work.

The Showroom Sales Specialist provides interior design and product selection advice, offers product expertise, and follows up to facilitate excellent customer experience and influence sales decisions. The role uses the showroom as a selling tool to drive specifications, sales, and brand awareness.

• Provide interior design advice and product expertise, facilitate tile and stone selection and project development/support, ensuring completion of selection/sales for all customers. Utilize Auto‑CAD Project Management where applicable.
• Log all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Communicate effectively with customers and internal team members to follow lead and ensure tracking/follow‑up and sales closure. Report sales closures monthly.
• Prospect for new business with an emphasis on Custom Builders and Residential Designers. Make outside sales calls as needed and follow up on leads to grow and drive business. Log all customer showroom visits/appointments and details in CMT.
• Maintain showroom samples and merchandising, including ordering, receiving, and maintaining models and displays. Ship customer examples as needed to drive sales. Maintain contact with suppliers/locally sourced vendors to keep current on design and product offerings and comply with marketing standards for proper showroom merchandising, including new product launches and drops.
• Plan and host showroom tours and small and large events for industry trade to drive customer sales. Attend outside trade events to develop industry relationships and build brand awareness.
• Evening and weekend hours are required.

• A four‑year degree in a related field, four years of related experience, or a combination of a two‑year degree with two years of related experience.
• Competencies:
  
  Sales/customer engagement/customer service, design/sketching/reading blueprints, Auto‑CAD (a plus)/color coordination/interior design trends/customer buying habits/creative thinking.
• Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions easily, using creative skills to document and sell them to clients.
• Computer skills: MS Office (Word, Excel, PowerPoint); customer management tools (a plus).
• Excellent oral, written, listening, and interpersonal communication skills necessary to interact with customers, team members, management, and other internal/external customers to build positive relationships.

• Regularly required to stand, use hands and reach with arms. Walk, stoop, kneel, crouch, or crawl. Sit, climb or balance as needed.
• Lift and move up to 80 pounds.
• Specific vision abilities required: close vision, peripheral vision, ability to adjust focus.
• Regular exposure to moving mechanical parts.
• Occasional exposure to fumes, airborne particles, or a range of temperatures.
• Noisy environment. Reasonable accommodations available for disabilities.

We offer a competitive salary and comprehensive benefits, including company match on 401(k), employee purchase discount, and tuition reimbursement.

Dal‑Tile is a proud supporter of U.S. military, veterans and their families. Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer, including disability/veteran commitment to an inclusive workplace.

• Job Type: Full‑time
• Req : 88933
• Seniority Level: Entry level
• Employment Type: Full‑time
• Job Function: Design, Art/Creative, and Information Technology
• Industry: Wholesale Building Materials