Retail Sales Associate Caesars Palace LV

Essential Job Functions

The Retail Stock Associate must be able to lift 50 lbs., transport merchandise from delivery area to stores and stockroom locations, maintain stock volume, neatness, cleanliness and inventory control. Must stand 90% of the day, drive or learn to drive an electric cart and forklift, follow direction, prioritize duties, produce written records, deliver excellent customer service. Previous stockroom or warehouse experience preferred.

• Lift 50 lbs., transport merchandise from delivery area to stores and stockroom locations.
• Maintain stock volume, neatness, cleanliness and inventory control.
• Stand 90% of the day.
• Drive or learn to drive an electric cart and use a forklift.
• Take direction, prioritize duties, produce and maintain written records.
• Deliver excellent customer service.
• Work with minimal supervision.
• Have basic math knowledge.

• Adhere to uniform standards: clean, pressed, name tag worn at all times.
• Communicate internal and external customer service standards.
• Maintain internal customer service levels according to Total Service standards.
• Embrace “Spotlight on Service” behaviors, greet guests with a smile.
• Be knowledgeable about Total Rewards program and benefits.
• Create a warm, friendly atmosphere for guests.
• Know hotel property and amenities.

• Communicate daily activities to the next shift on duty.
• Respond to pages timely.
• Partner with associates to build strong team.
• Communicate daily activities to Supervisor on Duty.
• Adhere to attendance and tardiness guidelines.

• Receive shipments timely, unpack, put away or transfer daily deliveries.
• Notify Supervisor on Duty of DDS shipment discrepancies.
• Deliver and replenish sodas; receive orders of Pepsi, liquor, wine, beer.
• Receive requisitions from loading dock and follow delivery schedule.
• Transport merchandise from receiving dock to store locations.
• Support high volume stores with physical labor for coolers and remote storage.
• Deliver necessary supplies to stores.
• Complete stock counts and logs.
• Maintain and manage stock areas.
• Inform Supervisor on Duty of overstock or out-of-stock items.
• Assist with inventory ordering and store-to-store transfers.

• Maintain stock room cleanliness, dust, unclutter.
• Report maintenance concerns to Supervisor.
• Collect and dispose of trash where applicable.

• Attend mandatory meetings and training.
• Complete job assignments from Supervisor.
• Assist associate sales, inventories, and special events.

• Must be 21 years of age or older.
• 1 year customer service experience required.
• 1 year Retail Stock experience required.
• Ability to work with minimal supervision.
• Knowledge of basic math.

Fast paced, high volume environment involving constant interaction with staff and public. Shifts may vary based on business needs. Must handle intoxicated guests professionally and tolerate secondary tobacco smoke.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have