Associate III

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

• Client & service expert: achieves individual sales goals; develops strong product knowledge across all categories; the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience; able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book.
• Building Brand Equity: understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer; demonstrate interest and ability to work as part of a team.
• Operational Excellence: execute operational tasks as per company directives; accurately processes all pos transactions; adhere to and apply visual directives, ensure that store standards are executed daily.
• Physical Requirements:
  
  available to work store schedule, as needed, including evenings and weekends; standing for extended periods of time; able to safely lift boxes up to 40 pounds; comfortable climbing ladders.

• Professional selling skills and exceptional interpersonal skills.
• Prior Luxury Goods Experience Preferred.
• Proactive ability to multi-task and prioritize; works well in a team environment; college degree preferred.

• Our Competencies for All Employees:
  • Courage:
    Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary.
  • Creativity:
    Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus:
    Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity:
    Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can handle risk and uncertainty.
  • Drive for Results:
    Can be counted on to exceed goals; consistently one of the top performers; bottom-line oriented; pushes self and others for results.
  • Interpersonal Savvy:
    Relates well to all kinds of people; builds rapport and constructive relationships; uses diplomacy and tact; can diffuse high-tension situations.
  • Learning on the Fly:
    Learns quickly when facing new problems; versatile learner; open to change; analyzes successes and failures for clues to improvement; quickly grasps new concepts.

• Strategic Agility:
  Sees ahead clearly; anticipates future consequences and trends; has broad knowledge and perspective; future oriented; can articulate credible pictures and visions of possibilities; can create competitive strategies and plans.
• Developing Direct Reports and Others:
  Provides challenging tasks; holds development discussions; aware of career goals; creates development plans; cooperates with the developmental…