Sales Associate

Position Overview

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The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To:

Store Management

• Greeting Customers:
  Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions:
  Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards:
  Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information:
  Provide customers with current relevant information about the product.
• Fitting Room Service:
  Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency:
  Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation:
  Sincerely thank all customers for shopping at GUESS as they exit the store.

• Task Completion:
  Satisfactorily complete all duties as assigned by management.
• Punctuality:
  Be punctual and adhere to the designated work schedule.
• Teamwork:
  Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence:
  Follow GUESS Policies and Procedures 100%.
• Housekeeping:
  Perform housekeeping duties as required.

• Sales Goals:
  Meet or exceed the Sales per Hour (SPH) result as assigned by management.

• Meetings and Functions:
  Participate in and attend all store meetings and other related functions.
• Positive Attitude:
  Represent a positive attitude toward the merchandise and the company.
• Inventory Participation:
  Participate in all inventories.
• Additional Duties:
  Assume and complete other duties as assigned by store management.
• Physical Requirements:
  
  Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

• Customer Service
  
  Skills:
  
  Excellent communication and customer service skills.
• Retail
  
  Experience:
  
  Previous retail experience preferred.
• Team Player:
  Ability to work well in a team-oriented environment.
• Flexible
  
  Schedule:
  
  Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina:
  Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

GUESS

5590

3200 South Las Vegas Boulevard, Space 1460 - Las Vegas, NV 89109

Entry level

Full-time

Sales and Business Development

Retail Apparel and Fashion

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