Barista

Overview

• One of the few downtown properties with free employee parking.
• Free employee dining with rotating meals daily.
• Fantastic opportunities for growth & promotion transfer.

"Join us and inspire with every cup!

At El Cortez Hotel & Casino, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our team. We connect with each other, our customers, and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, El Cortez Hotel & Casino is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each employee brings to our team!

As an El Cortez Hotel & Casino Starbucks Barista, you’ll create the El Cortez Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic environment where you’ll have the ability to master your food & beverage craft, work alongside friends, and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer’s day.

True to Our Mission & Values, working together we can nurture the limitless possibilities of human connection.

At the El Cortez & Hotel & Casino, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Starbucks Barista gives you the following experiences and opportunities:

• Fun and friendly environment in the Fremont Entertainment District.
• Opportunity to be part of fast paced and energetic environment where teamwork is a must
• Knowledge of guest service fundamentals and experience building a guest first culture in Starbucks
• Ability to provide a consistent Starbucks experience for guests by curating handcrafted Starbucks’ products.
• Experience with food quality and freshness management.
• Knowledge of state and federal food safety and OSHA guidelines

As a Starbucks Barista, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food during all hours of operations, prioritizing the guest’s needs over tasks
• Uphold and maintain the execution of the Food and Beverage Standards, all Starbucks’ brand standards and food safety standards
• Execute food and beverage processes, including food deliveries, replenishment, pulls, stocking, data accuracy, culling, rotation, cleaning, defect, signing and backstock
• Follow all El Cortez and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety
• Maintain an inviting service area for guests all day, every day
• Engage with guests to meet and exceed their expectations based on Starbucks standards
• Complete and record all cleaning tasks in the Starbucks space as outlined in best practices
• Follow all food safety requirements as outlined through best practices
• Locate and identify damaged, recalled or expired items and process according to best practices
• Ensure accurate in-stocks by placing store-initiated orders according to best practices
• Follow proper perishable inventory procedures to ensure an accurate recording of inventory
• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we’re happy they chose to come to the El Cortez
• Complete all required Starbucks trainings
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices

The good news is that we have some amazing training that will help teach you everything you need to know to be a Starbucks Barista. But,…