Food Runner

1 month ago Be among the first 25 applicants

COTE, the carnivorous vision of proprietor Simon Kim, blends the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. The result is a unique, convivial and interactive atmosphere, accompanied by the highest quality USDA Prime beef, an impeccable 1200+ label wine list, and a suite of classic-but-creative cocktails.

Smokeless grills in every table, combined with cuts from our in-house dry aging room, ensure that every morsel of steak is hot, fresh, and caramelized every bite.

At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊

• Hiring Phase: COTE begins the hiring process, including resume screening and interviews, August 12 onwards.
• Training Phase: The training phase is planned for two weeks in mid‑September, Monday—Friday. The week of 9/15, training will run from 10am to 3pm; the week of 9/22, training will run from 10am to 4pm.
• Pre‑Opening: The pre‑opening phase runs from Monday, 9/29 to Thursday, 10/2 and consists of Friends & Family services during normal dinner hours.
• Grand Opening: The grand opening party will take place on Friday, 10/3, and the restaurant will be open for service 7 days/week beginning on Saturday, 10/4.

• Complete all assigned side work related to setup and breakdown of runner stations in the kitchen area; stock and organize supplies for restaurant dining, take‑out, and delivery operations before service begins.
• Ensure coolers and walk‑ins are stocked, organized, and clean.
• Inform management or chefs when supplies are running low.
• Prepare plate ware, silverware, and garnishes. Plate dishes according to standards set by the Executive Chef.
• Pack to‑go and delivery orders with care, and deliver them to pick‑up customers and delivery couriers.
• Deliver customer dishes to their assigned position and table quickly and accurately; maintain tables by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to customer needs when delivering food.
• Answer customers’ questions about ingredients and menu items, including all allergy notes.
• Communicate when items are a gift from the house, contain allergies, or have been modified to accommodate a customer request.
• Runners should have thorough knowledge of all menu items, allergies, and presentation to answer all customer inquiries and maintain quality control. Ensure food is served in accordance with safety standards (e.g., proper temperature).
• Liaise between Front of the House and Back of the House team members.
• Read the order tickets and ensure that any customer with allergies is delivered the correct dishes.
• Report to each scheduled shift on time, in uniform, and ready to work.
• Responsible for training new employees as assigned.
• Assist other stations or areas of the restaurant when requested by management.

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone.
• Communicate information effectively and efficiently.
• Excellent organizational skills and attention to detail.
• Possess a positive, results‑oriented, team‑player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high‑paced and at times stressful environment.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule to accommodate business levels (weekends, nights, and holiday availability required). Reasonable accommodations for sincerely held religious beliefs will be provided.
• Must be of legal age to serve alcohol.
• Certification for responsible alcohol service or ability to obtain within 6 months.
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.

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