Leasing Professional - Sage at Green Valley

Overview

Greystar is looking for dedicated and hard‑working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry‑leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

Leasing Consultant – Album Benbrook
Job : R0177934

Location:

Benbrook, Texas

The Sales Consultant is responsible for executing the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This role serves as a key point of contact for prospective residents, guiding them through the leasing process with professionalism and a deep understanding of the community’s lifestyle offering. The Sales Consultant supports resident satisfaction throughout the lease term and proactively manages lease renewals in alignment with Active Adult best practices.

• Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, processing applications, credit screening, and background checks, preparing lease and move‑in packages, and ensuring a smooth resident move‑in and lease signing.
• Collects all pertinent information from prospective residents at move‑in and records it appropriately.
• Stays informed about and collaborates with teams/leadership on current market and competitor conditions that may impact the community’s occupancy and sales results; develops and implements short‑ and long‑term marketing plans and goals to sustain occupancy.
• Designs and executes marketing activities and events to drive traffic to the property, including resident referral and employer outreach programs, internet marketing tools, and other property‑specific marketing plans.
• Uses the on‑site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic information, and review and analyze data.
• Ensures that the property and show units meet company standards for show quality by inspecting tour paths, communicating maintenance needs, and preparing the leasing office for daily leasing activities.
• Follows up with prospects and new residents within 24 hours to ensure satisfaction by sending e‑mail, thank‑you notes, and cards or making telephone calls or other contacts.
• Executes and supports the property’s lease renewal program by preparing renewal letters and packages, meeting with renewing residents, and ensuring all renewal documents are signed on time.
• Responds quickly and courteously to resident and client/owner concerns, taking prompt action to solve problems.
• Demonstrates customer service skills by treating residents, prospects, guests, and others with respect and addressing complaints sensitively.
• Attends community and networking events, aligns with local associations and community organizations, and participates in outreach marketing efforts.
• Completes various financial, administrative, and other reports and analysis, and performs other duties as assigned.
• Assists the Lifestyle Coordinator by attending and helping set up events as required.

• High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
• 1‑3 years of relevant experience in sales, marketing, internet, and customer service.
• Strong written and verbal communication skills for legal documents and sales presentations.
• Mathematical skills necessary to process sales conversions.
• Ability to generate sales leads, conduct presentations, qualify prospects, and close deals.

• All required state and local licenses and certifications in place.
• Valid driver’s license to operate a golf cart on the property.
• P…