Bilingual Community Manager

Overview

The Neiders Company, founded in 1989, is a fully integrated real estate investment firm headquartered in Seattle, Washington. We currently own and operate over 85 apartment communities in the Pacific Northwest and Southwestern United States with other markets under consideration. Our dedication to accountability and legendary customer service sets us apart in the industry, and we are seeking a dynamic Community Manager to join our team and uphold these values in all aspects of property management.

We are seeking a Bilingual Community Manager to lead the operations of one of our key properties. In this role, you’ll take ownership of all aspects of the community — from daily operations and team leadership to ensuring excellence in resident satisfaction and financial performance. The property is conveniently accessible from nearby cities, making it an ideal opportunity for a strategic, service-driven leader who thrives in a fast-paced environment and is looking to grow within a well-supported, expanding property management firm.

(Include but are not limited to):

• Property Operations
• Oversee daily operations at assigned communities, including leasing activity, maintenance coordination, resident relations, and regulatory compliance.
• Travel to communities as needed to provide interim management and operational support.
• Conduct regular property inspections to assess safety, cleanliness, curb appeal, and adherence to company standards.
• Support preventive maintenance programs, vendor coordination, and operational procedures.
• Provide hands-on leadership to stabilize high-need or transitioning communities.

• Resident Experience
• Serve as the primary point of contact for residents during interim assignments, ensuring prompt, professional, and solution-oriented service.
• Build strong resident relationships to support satisfaction, retention, and community engagement.
• Reinforce resident programs and identify opportunities to enhance the overall living experience.

• Leadership & Staff Support
• Provide leadership, coaching, and guidance to onsite teams while modeling accountability and teamwork.
• Partner closely with Community Managers, Regional Managers, and onsite staff to reinforce company processes and expectations.
• Assist with onboarding, training, and development of onsite team members as needed.
• Promote and model Living the Neiders Way by doing the right thing, communicating openly, pulling the wagon, and delivering legendary customer service.

• Financial & Administrative Oversight
• Support budget adherence, rent collection, delinquency follow-up, lease renewals, and occupancy goals.
• Review financial and operational reports to identify trends, risks, and opportunities for improvement.
• Ensure consistent documentation practices, including work orders, notices, vendor invoices, and resident files.
• Maintain compliance with Fair Housing laws, landlord-tenant regulations, and company policies.

• Stabilization & Special Projects
• Step into communities experiencing leadership gaps, rapid growth, operational challenges, or turnover.
• Partner with Operations leadership to support audits, special initiatives, and process improvements.
• Provide feedback to Regional Managers regarding staffing needs, risks, and operational opportunities.
• Ability to frequently walk apartment communities, including leasing offices, common areas, parking lots, and grounds.
• Ability to climb stairs and navigate multi-story buildings as part of routine property inspections.
• Ability to stand, sit, bend, kneel, and reach for extended periods throughout the workday.
• Ability to lift, carry, push, or pull up to 25 pounds (e.g., files, signage, supplies, packages).
• Ability to operate standard office equipment, including computers, phones, printers, and scanners.
• Ability to work both indoors and outdoors, occasionally exposed to varying weather conditions during property walks and inspections.

• High school diploma or equivalent
• Bachelor’s degree in business, real estate, or a related field preferred
• 3+ years of experience in property or community management (multifamily preferred)
• Strong leadership and team management capabilities
• Excellent…