District Manager, Management

We are seeking to empower a highly motivated, goal focused, customer-oriented team member for the role of District Manager. Our company is about our people and our culture, propelling us forward as a leading provider of self-storage solutions with a strong commitment to diversity and growth. As a District Manager, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization.

• Salary: $78,000/year
• Locations:
  Las Vegas, NV and Phoenix, AZ

As the District Manager, your responsibilities will include, but are not limited to, the following:

• Oversee the overall management of multiple self-storage facilities. Report to the Director of Operations, leading multiple supervisors of teams (leaders of people). Typically, oversee 3-8 Senior Property Managers, each overseeing approximately 5 self-storage locations, each with 1 or more team members. NSA stores are typically open 5-6 days per week, and District Managers are expected to be in their markets approximately 80% of their time to manage the team and facilities.
• Foster a culture that demonstrates the core values of National Storage Affiliates:
  Integrity, Accountability, Humility, and Compassion at all levels of the organization.
• Host and/or attend virtual meetings on a set schedule (Weekly, Bi-Weekly, Monthly, Bi-Monthly, Quarterly, and Annually) and be available for impromptu meetings as needed.
• Host monthly 1:1 meetings with direct reports; host quarterly 1:1 personal development meetings (IDP) with direct reports; host quarterly group meetings to discuss team development.
• Partner with Recruiting Department and interview for open positions.
• Coach, develop, performance manage, and mentor team members within the district, including travel with all employees as needed (onsite and virtual).
• Ensure team members complete new hire training and ongoing required training.
• Approve bi-weekly payroll for team members within the district.
• Audit 20% of stores per rotating schedule each month (minimum 1 audit per week) to ensure accuracy of bank records and tenant accounts and adherence to company policies; conduct quarterly audits of Living Quarters within the district.
• Ensure facilities and team members adhere to safety standards, operational procedures, and financial goals.
• Review and monitor maintenance; oversee Maintenance Technicians where applicable and planned capital expenses; ensure assets remain in good condition and reflect NSA Storage brand positively.
• Contract and license oversight.

• All work must be performed in accordance with safety regulations and applicable safety policies and standards.
• Physical activity includes extensive walking (inclines and stairs), lifting up to 50 pounds; ability to walk outside for several hours with the team, in inclement weather; climb multiple flights of stairs; lift storage unit doors; climb ladders as needed.
• Travel by car or plane to inspect properties within the district; ability to travel by rental vehicle, personal vehicle (as policy allows), and by airplane to properties. On-site presence in properties within the district ~80% of working days per month, with rotating cadence; periods of 100% travel may be required.
• Multi-unit property management experience; management experience with leaders of people; excellent time management and multi-tasking skills; strong cadence of calendars and schedules.
• Excellent customer service, sales experience, phone skills, organizational skills, and computer skills (Microsoft Office: Outlook, Teams, PowerPoint, Word, Excel, and Power BI).
• Accurate record keeping and filing; proficient math skills for auditing, cash handling experience.
• Ability to host and/or attend virtual meetings and support a culture of being on camera when possible.
• Must have a reliable vehicle, a valid driver s license, and insurance.
• Must be able to pass and maintain a clean criminal background check.
• Work Monday–Friday from 9am to 5pm; on-call on weekends may be required.
• Must live within 20 miles of the market area or be open to relocating within 20 miles; must also live within 50 miles of a major airport.
• Must have a reliable and secure internet connection.

• Health, Dental, and Vision Employee Insurance
• 401k with company match
• Paid vacation and sick time
• Paid Training
• Storage Unit Discounts

NSA OP, LP is an equal opportunity employer. Employment and promotional decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a covered veteran or any other basis of discrimination prohibited by applicable local, state, or federal law. No question in our application process is used for limiting or excluding any applicant's consideration for employment on such grounds.

Visa sponsorship is not currently available. Only permanent residents and US citizens will be considered.